Holiday Inn Houston, Houston, Front Desk

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Rank

65th

Out of 718

Holiday Inn Houston	Average Price: $141 Check Rates

Hotel Class:

15222 John F Kennedy Boulevard

Houston, 77032-2303 View map

3-Star Hotel Rank: 33 of 121
Average review rating: 3.48

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (2) , MyTravelGuide (22) , Travelocity (5) , TripAdvisor (82)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (3) bar (4) bath (4) bathroom (15) bed (18) breakfast (14) charge (2) check in (8) cost (2) deal (5) dinner (4) downtown (2) exercise room (2) food (22) front desk (23) gym (3) highway (3) hot tub (1) hotel (134) housekeeping (1) interstate (1) landscape (2) lobby (14) location (13) lunch (1) maid (2) manager (1) parking (14) pillow (8) pool (20) price (6) rate (6) recommend (7) restaurant (42) room (99) room service (5) service (20) sheets (2) shower (8) shuttle (38) staff (43) street (1) suite (2) towel (2) tub (1) value (2) view (2) walk (9) water pressure (4) wireless (4)

Front desk

Appears in 23 comments.

70% wrote positive comments about front desk

The following words were used in comments with Front desk:
liked (2) rude (2) service (2) staff (6) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I asked the front desk if there was a policy limiting the PC usage to a reasonable amount of time (usually 30 mins at most business or airport hotels) and she said that technically there was not but to give them a few more mins and if they were still occupied she would speak to them.

"Neither overly disapointed nor overly impressed " Read full review on TripAdvisor 9/29/2011 Vote

2. at the Front desk is an Outstanding and Accommodating Representive of the Holiday INN.

"***Anna*** is Great !!!! " Read full review on TripAdvisor 8/31/2011 Vote

3. Excellent service from Antonio on the front desk who put himself out to make our stay as good as it possibly could be, and all the other employees.

"Fantastic hotel in perfect travelling location " Read full review on TripAdvisor 4/25/2011 Vote

4. There was a line at the front desk and sure enough it felt like a conveyor belt, no personality at all.

"Typical Holiday Inn, Don't expect much! " Read full review on TripAdvisor 2/28/2011 Vote

5. There was a line at the front desk and sure enough it felt like a conveyor belt, no personality at all.

"Typical Holiday Inn, Don't expect much! " Read full review on TripAdvisor 2/28/2011 Vote

6. The front desk staff is very nice they always go the extra mile to please the clients.

"Great girl that works at the front desk " Read full review on TripAdvisor 9/22/2009 Vote

7. The front desk was very courteous and helpful.

"Very Nice and Convenient " Read full review on TripAdvisor 6/10/2009 Vote

8. front desk, maids, etc.)- Great rate (Hotwire around $40)- Free, fast internet.

"Great Hotel! Great Rate! Greater Service! " Read full review on TripAdvisor 8/15/2011 Vote

9. I called the front desk, who told me they were working on getting the hot water fixed.

"Choose a different hotel " Read full review on TripAdvisor 2/22/2011 Vote

10. I went to the front desk to buy water, and they gave me two bottles at no charge.

"Choose a different hotel " Read full review on TripAdvisor 2/22/2011 Vote