Courtyard Houston, Houston, Service

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Rank

73rd

Out of 718

Courtyard Houston	Average Price: $257 Check Rates

Hotel Class:

916 Dallas Street

Houston, 77002 View map

3-Star Hotel Rank: 37 of 121
Average review rating: 3.85

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (38) , Travelocity (4) , TripAdvisor (52) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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bar (13) bathroom (5) bed (15) bill (3) breakfast (15) charge (4) check in (8) check out (4) closet (3) complimentary (2) cost (3) deck (2) decor (2) dinner (5) downtown (40) fitness center (2) fitness room (3) food (12) front desk (17) highway (2) hot tub (2) hotel (94) hottub (2) housekeeping (2) lobby (9) location (28) maid (2) manager (4) money (3) neighborhood (3) parking (13) pillow (4) pool (19) price (6) recommend (5) restaurant (31) room (91) room service (2) service (18) shower (4) shuttle (6) staff (35) street (22) to park (2) towel (4) valet (7) valet parking (10) view (6) walk (17) wireless (4)

Service

Appears in 18 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
friendly (2) great (4) hotel (2) liked (2) nice (2) slow (2) staff (2) table (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The people from the shuttle service they hire are wonderful and caring.

"Great Staff Terrible Manager " Read full review on TripAdvisor 1/11/2012 Vote

2. Price was good, service was excellent.

"Decent place to stay " Read full review on TripAdvisor 10/26/2011 Vote

3. The front desk people were really nice, the restaurant had great food & friendly service, my room was very clean.

"Business Travel- GREAT HOTEL " Read full review on TripAdvisor 9/9/2009 Vote

4. I have previously stayed at Marriott Hotels on business and always enjoyed great service and facilities.

"Reasonable hotel, poor location for visitors, poor amenities " Read full review on TripAdvisor 3/29/2009 Vote

5. I asked the reception for help with a delivery service, and they were complete unhelpful - it took me 5 mins to get anyone to suggest a Chinese or pizza delivery service.

"Reasonable hotel, poor location for visitors, poor amenities " Read full review on TripAdvisor 3/29/2009 Vote

6. The food and service were great.

"VERY CLOSE TO TOYOTA CENTER " Read full review on TripAdvisor 8/18/2008 Vote

7. (3) Front desk is outstanding, and they provided service with a smile.

"Convenient for downtown, but evening is boring " Read full review on TripAdvisor 7/18/2008 Vote

8. The Courtyard Marriott in downton Houston offers a convenient location -- right in the heart of the business district -- and great service.

"Courtyard Marriott Houston - convenient location, great service " Read full review on Expedia 10/10/2007 Vote

9. I didn't have any maintenance issues (like slow drains in the shower) and I didn't see any signs of real wear in the room (no broken fixtures or tiles, etc.)The only real disappointment was the wireless service, which was sporatic and only worked when it wanted to.

"Better than expected... " Read full review on TripAdvisor 9/8/2011 Vote

10. The service and friendly staff made up for that hidden cost.

"hidden costs " Read full review on Expedia 3/17/2009 Vote