Courtyard Houston, Houston, Manager

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Rank

73rd

Out of 718

Courtyard Houston	Average Price: $257 Check Rates

Hotel Class:

916 Dallas Street

Houston, 77002 View map

3-Star Hotel Rank: 37 of 121
Average review rating: 3.85

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (38) , Travelocity (4) , TripAdvisor (52) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 4 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:

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1. I checked out the manager called me and assured me that everything is taken care of then I check my account and I was charged ( the hotels.

"Double Charged my Card " Read full review on TripAdvisor 2/27/2012 Vote

2. I ran into a small problem and needed to speak with manager.

"Great Staff Terrible Manager " Read full review on TripAdvisor 1/11/2012 Vote

3. 3am phone rings 3 times, stops, 3:15 rings again for 'wake up call for my flight' (I booked with a LARGE group - none with flights) I tell him under no uncertain terms did I have a wake up call and this would be the ONLY night my entire week I would have the time to sleep more than 5 hours and he continued to tell me there was a continential breakfast - I made it quite clear not to call back and hung up; 3:30 I get ANOTHER 'wake up call' at which point we insisted on talking to his manager and after 5 minutes on the phone finally did not get another call.

"Worst service ever " Read full review on TripAdvisor 12/12/2011 Vote

4. When I returned from my client, the next day, I was told there were no king rooms available that day either but I should pack all of my belongings and the front desk manager told me that she would put a note on my account to have my bags moved to a king room in the morning when my room was cleaned.

"Not a repeat... " Read full review on Expedia 5/29/2007 Vote