Courtyard Houston, Houston, Front Desk

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Rank

73rd

Out of 718

Courtyard Houston	Average Price: $257 Check Rates

Hotel Class:

916 Dallas Street

Houston, 77002 View map

3-Star Hotel Rank: 37 of 121
Average review rating: 3.85

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (25) , MyTravelGuide (38) , Travelocity (4) , TripAdvisor (52) , YahooTravel (6)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 17 comments.

100% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (17) food (2) friendly (4) helpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. (Beats waiting at the airport!) The guy at the front desk was very pleasant.

"Excellent staff and a great location " Read full review on TripAdvisor 11/19/2011 Vote

2. The building is beautiful and both the valet and the front desk staff were very friendly and helpful.

"Great stay " Read full review on TripAdvisor 7/2/2011 Vote

3. The front desk people were really nice, the restaurant had great food & friendly service, my room was very clean.

"Business Travel- GREAT HOTEL " Read full review on TripAdvisor 9/9/2009 Vote

4. Ben @ front desk, as always, friendly and helpful, changed and upgraded our room for the next 2 nights.

"Great Location and Staff. Beware of Construction Noise " Read full review on TripAdvisor 9/12/2008 Vote

5. (3) Front desk is outstanding, and they provided service with a smile.

"Convenient for downtown, but evening is boring " Read full review on TripAdvisor 7/18/2008 Vote

6. The front desk staff was amazing how friendly they were.

"Very Pleased " Read full review on TripAdvisor 6/2/2008 Vote

7. I didn`t have soap upon arrival, but front desk promptly took care of that and had plenty the next day.

"Very Pleased " Read full review on TripAdvisor 6/2/2008 Vote

8. Staff at the front desk is some of the best I`ve dealt with (and I travel a lot).

"Very Nice - but not a lot to do on the weekends " Read full review on TripAdvisor 10/7/2007 Vote

9. After speaking with the front desk I was told that a 'new employee' charged me again by accident but the hold would be reversed.

"Double Charged my Card " Read full review on TripAdvisor 2/27/2012 Vote

10. The day before, I shipped a Fed-Ex package of equipment that I was to pickup at the front desk upon arrival.

"Excellent staff and a great location " Read full review on TripAdvisor 11/19/2011 Vote