Best Western Eugene, Eugene, Service

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Rank

15th

Out of 72

Best Western Eugene	Average Price: $92 Check Rates

Hotel Class:

1655 Franklin Boulevard

Eugene, 97403 View map

3-Star Hotel Rank: 6 of 13
Average review rating: 3.6

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (1) , TripAdvisor (59) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) balcony (5) bar (1) bargain (1) bath (2) bathroom (11) bed (15) bill (2) breakfast (29) charge (3) check in (1) checkout (1) complimentary (2) cost (4) deal (2) dinner (2) discount (2) downtown (2) fitness room (3) food (4) front desk (12) hotel (58) lobby (6) location (24) maid (3) manager (8) money (8) parking (9) pillow (2) pool (17) price (14) rate (2) recommend (6) restaurant (10) room (113) room service (2) sauna (3) service (7) sheets (3) shower (3) staff (32) street (12) towel (5) valet (5) valet parking (2) value (4) view (9) walk (9) wireless (3) workout room (2)

Service

Appears in 7 comments.

The following words were used in comments with Service:
clean (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They didn't clean the sheets, the cleaning service was horrible, valet damaged my mercedes, and overall poor service.

"Not impressed " Read full review on Expedia 12/5/2008 Vote

2. We previously stayed here with decent service.

"Old, smelly and extremely poor customer service " Read full review on TripAdvisor 7/19/2007 Vote

3. Two things need to happen in the service area:1.

"Great place to stay when the Ducks are in town!! " Read full review on TripAdvisor 12/5/2011 Vote

4. He seemed to be untrained on the finer details of customer service and staff members who where out of control.

"Great place to stay when the Ducks are in town!! " Read full review on TripAdvisor 12/5/2011 Vote

5. While the service and quality of the room were what I expected from a first run hotel, I was put off by the fact that there wireless service came at a substantial daily price.

"Not up to competition " Read full review on Expedia 10/6/2009 Vote

6. It was obvious the overall service/condition had declined.

"Old, smelly and extremely poor customer service " Read full review on TripAdvisor 7/19/2007 Vote

7. I was very disappointed with the staff and the service I received.

"Poor Service from Staff " Read full review on Expedia 12/2/2008 Vote