Best Western Eugene, Eugene, Front Desk

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Rank

15th

Out of 72

Best Western Eugene	Average Price: $92 Check Rates

Hotel Class:

1655 Franklin Boulevard

Eugene, 97403 View map

3-Star Hotel Rank: 6 of 13
Average review rating: 3.6

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (27) , MyTravelGuide (1) , TripAdvisor (59) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (2) balcony (5) bar (1) bargain (1) bath (2) bathroom (11) bed (15) bill (2) breakfast (29) charge (3) check in (1) checkout (1) complimentary (2) cost (4) deal (2) dinner (2) discount (2) downtown (2) fitness room (3) food (4) front desk (12) hotel (58) lobby (6) location (24) maid (3) manager (8) money (8) parking (9) pillow (2) pool (17) price (14) rate (2) recommend (6) restaurant (10) room (113) room service (2) sauna (3) service (7) sheets (3) shower (3) staff (32) street (12) towel (5) valet (5) valet parking (2) value (4) view (9) walk (9) wireless (3) workout room (2)

Front desk

Appears in 12 comments.

50% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (2) hotel (2) management (2) nice (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pros: Staff members at the New Oregon, from front desk to housekeeping, were all very nice and helpful.

"Attention to details would help. Okay rooms. GREAT staff. " Read full review on TripAdvisor 8/15/2010 Vote

2. The lady at the front desk was polite and welcoming and the loby was very nice.

"Loved the location, room size, and balcony. " Read full review on TripAdvisor 2/6/2009 Vote

3. I asked the front desk to move the next day and we stayed in the back by the mill race pond for the rest of the time.

"Nice by the mill race " Read full review on TripAdvisor 10/18/2011 Vote

4. The front desk staff seemed distant and disinterested, although willing to offer opinions about local restaurants, which turned out to be only sort of helpful.

"Not impressed " Read full review on TripAdvisor 7/3/2011 Vote

5. We went back to the front desk and spoke to the manager who gave us a room that was extremely nice for only $4.

"This place is nice if you get the right room. " Read full review on TripAdvisor 8/22/2010 Vote

6. The instructions to call the front desk about sheet & towel laundering preferences was impractical.

"Attention to details would help. Okay rooms. GREAT staff. " Read full review on TripAdvisor 8/15/2010 Vote

7. The front desk staff to their credit removed breakfast charges from my bill when I reported this.

"Poor Value " Read full review on Expedia 9/23/2009 Vote

8. However, I mentioned this to the front desk manager so hopefully he will speak with, or replace, her.

"A pleasant surprise " Read full review on TripAdvisor 12/30/2008 Vote

9. When the hotel guest computer was being used, the front desk called the other hotel and I used the computer there.

"Not fancy - but good value " Read full review on TripAdvisor 8/31/2008 Vote

10. The front desk staff here are surly and unhelpful.

"Expensive for what you get " Read full review on TripAdvisor 1/22/2012 Vote