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Rank
16th
Out of 93

St. Regis

Average Price: $89  
 
Hotel Class:
3071 West Grand Boulevard
Detroit, 48202 View map  
3-Star Hotel Rank: 7 of 11
Average review rating: 3.51
OpinionWell Value Index: 9
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Valet
Appears in 38 comments. 
80% wrote positive comments about valet
The following words were used in comments with Valet:
clean (2)   courteous (2)   desk (9)   friendly (3)   great (2)   guest (4)   helpful (4)   hotel (8)   luggage (2)   park (10)   personable (4)   phone (2)   secure (2)   service (2)   staff (3)   vehicles (3)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We went downstairs to talk to front desk and have valet grab my friends car and they lost the keys!they found them and handed them to me because i was the only one at the front desk they assumed they were mine.
"Severely dissapointed " Read full review on Expedia   9/15/2010 Vote      
2. Once arrived I asked for some help with my luggages and the valet guy looked at me as I aked for a ticket for the moon.
"Worst experience ever! " Read full review on Expedia   6/14/2010 Vote      
3. I had the wrong car brought to me twice, and on one occasion, I couldn't get in the lot due to a friend of the valet showcasing his car.
"Not the least bit impressed " Read full review on Expedia   6/9/2010 Vote      
4. Pulled in and noticed how run down the area is, but it's close to the Motown Museum and Ford Museum and I had read great reviews so we handed our keys to the valet.
"This Hotel is NOT safe....Is there anything less than 1 star? " Read full review on TripAdvisor   4/8/2010 Vote      
5. When we arrived we were met by a very friendly valet who took care of our car and gave us info on Greektown.
"Hey Hey show me that.....Detroit Way! " Read full review on TripAdvisor   1/17/2010 Vote      
6. As I wait in line (one person in front for 30 minutes), the 'driveway' becomes completely packed with new guests arriving and still no valet.
"Worst hotel of my life " Read full review on TripAdvisor   1/4/2010 Vote      
7. The valet person, nor the desk person offered to help.
"Mrs. Izzy " Read full review on YahooTravel   11/17/2009 Vote      
8. The valet folks were very nice and courteous, the helped us with our luggage and made our stay more enjoyable.
"Nice folks working " Read full review on TripAdvisor   6/2/2009 Vote      
9. The front desk staff and valet were very inviting and helpful.
"We loved it!!!! " Read full review on TripAdvisor   9/1/2007 Vote      
10. Overall, would never go back - when discussed concerns with the front desk, the response was 'I hope you enjoy your stay next time,' waited 20 minutes for vehicle from valet, note we were the only ones waiting.
"Scary! " Read full review on TripAdvisor   1/31/2012 Vote      
   
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