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Rank
16th
Out of 93

St. Regis

Average Price: $89  
 
Hotel Class:
3071 West Grand Boulevard
Detroit, 48202 View map  
3-Star Hotel Rank: 7 of 11
Average review rating: 3.51
OpinionWell Value Index: 9
Traveler reviews analyzed: YahooTravel (33) , MyTravelGuide (12) , Expedia (65) , TripAdvisor (76) , BedBugRegistry (2)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 56 comments. 
44% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (3)   desk (60)   floor (4)   friendly (3)   guest (5)   helpful (3)   hotel (7)   ice (8)   liked (4)   need (4)   rude (3)   staff (5)   valet (5)   well (3)    
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1. Overall, would never go back - when discussed concerns with the front desk, the response was 'I hope you enjoy your stay next time,' waited 20 minutes for vehicle from valet, note we were the only ones waiting.
"Scary! " Read full review on TripAdvisor   1/31/2012 Vote      
2. The sheets had stains, therefore, we pulled them off ourselves and called the front desk for new ones.
"Not what it use to be... " Read full review on Expedia   9/12/2010 Vote      
3. We went back and forth about the big issues like the door and the small issues like the pillowcases with the front desk for hours.
"Beware: Terrible rooms, terrible service, and unsafe...don't stay here! " Read full review on TripAdvisor   9/8/2010 Vote      
4. The front desk was great.
"Why all the Negativity? I had a great time!! Great Service!! " Read full review on TripAdvisor   8/5/2010 Vote      
5. The only help I got was from the front desk in recommending a place to have the window replaced before I left.
"This Hotel is NOT safe....Is there anything less than 1 star? " Read full review on TripAdvisor   4/8/2010 Vote      
6. The woman at the front desk was efficient and helpful, but not overly friendly.
"Pleasantly Surprised " Read full review on TripAdvisor   1/24/2010 Vote      
7. I packed very lightly and did not bring shampoo, I asked the front desk (whom he was very nice and courteous), however they had no shampoo in the whole hotel.
"Better off to stay somewhere else " Read full review on Expedia   12/29/2009 Vote      
8. There were a few weird things like no ice machines, but the front desk will bring you a pitcher of ice upon request.
"Almost completely satisfied " Read full review on Expedia   9/9/2009 Vote      
9. The young lady and gentleman at the front desk were so friendly and they really were concerned.
"Excellent Service " Read full review on YahooTravel   3/5/2008 Vote      
10. The only real downside was that the front desk gave someone else my room key, and that person walked in on me in bed.
"I have a soft spot for neglected beauties " Read full review on TripAdvisor   11/23/2011 Vote      
   
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