St. Regis, Detroit, Service

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OpinionWell
Rank

16th

Out of 93

St. Regis	Average Price: $89 Check Rates

Hotel Class:

3071 West Grand Boulevard

Detroit, 48202 View map

3-Star Hotel Rank: 7 of 11
Average review rating: 3.51

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (65) , MyTravelGuide (12) , TripAdvisor (76) , YahooTravel (33)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (12) bath (7) bathroom (12) bathtub (2) bed (26) bill (4) breakfast (10) charge (7) check in (11) check out (6) cost (5) deal (7) dinner (3) discount (3) downtown (37) fee (7) food (21) front desk (56) hotel (306) housekeeping (8) lobby (26) location (27) manager (7) money (12) neighborhood (11) parking (31) pillow (5) price (30) rate (13) recommend (17) restaurant (33) room (221) room service (7) service (58) sheets (5) shower (5) shuttle (12) staff (78) street (10) suite (2) to park (4) towel (16) tub (3) valet (38) valet parking (15) value (3) view (3) walk (10) wireless (2)

Service

Appears in 58 comments.

60% wrote positive comments about service

The following words were used in comments with Service:
bad (8) better (7) busy (3) clean (5) customer (5) excellent (7) food (5) friendly (4) good (5) great (3) hotel (10) night (4) worst (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If you are looking for quality cleanb room wih outstanding customer service.

"DISAPPOINTING...do not stay here " Read full review on TripAdvisor 5/23/2011 Vote

2. I would rather pay a little more to get better service.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

3. But if you care about service, this isn't the spot at least not until the reservations are done.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

4. I would rather pay a little more to get better service.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

5. But if you care about service, this isn't the spot at least not until the reservations are done.

"I don't know about this one again " Read full review on TripAdvisor 2/19/2011 Vote

6. The service was prompt, the staff was friendly, and the room was clean.

"First time, but not the last! " Read full review on Expedia 9/29/2010 Vote

7. Great service.

"The Best Scenario " Read full review on Expedia 8/18/2010 Vote

8. you pay half the price for a better service.

"Worst experience ever! " Read full review on Expedia 6/14/2010 Vote

9. After climbing the stairs, we entered into what seemed to be a maintence/cleaning service closet that had dirty sheets, comfortors, pillows/pillowcases piled onto the floor.

"Cheap prices: You get what you pay for. " Read full review on TripAdvisor 4/19/2010 Vote

10. The hotel was excellent in service and room was great and clean.

"Will go back every time " Read full review on Expedia 12/29/2009 Vote