MotorCity Casino Hotel, Detroit, Front Desk

OpinionWell's Blog

Home » United States » Michigan » Detroit Destinations » Detroit Hotels » MotorCity Casino Hotel

OpinionWell
Rank

11th

Out of 93

MotorCity Casino Hotel	Average Price: $221 Check Rates

Hotel Class:

2901 Grand River Avenue

Detroit, 48201 View map

4-Star Hotel Rank: 7 of 11
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (10) bar (7) bath (9) bathroom (41) bathtub (5) bed (35) bill (5) breakfast (11) charge (3) check in (13) check out (6) checkout (4) concierge (6) deal (6) decor (6) dinner (11) downtown (14) food (41) front desk (20) hotel (216) housekeeping (14) lobby (19) location (10) maid (4) manager (8) massage (4) money (8) parking (21) pillow (11) price (17) rate (8) recommend (11) restaurant (33) room (225) room service (10) service (50) sheets (5) shower (31) shuttle (3) spa (10) staff (58) suite (6) towel (7) tub (24) valet (14) valet parking (5) value (5) view (15) walk (10) water pressure (4)

Front desk

Appears in 20 comments.

62% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (3) desk (20) friendly (2) helpful (2) hotel (3) liked (2) management (2) problem (2) secure (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. The staff members that we interacted with were very friendly and helpful from the front desk to the coffee shop to the security guards.

"Nice on the surface " Read full review on TripAdvisor 5/7/2012 Vote

2. They did bring more people to the front desk to reduce the line and it helped.

"Nice on the surface " Read full review on TripAdvisor 5/7/2012 Vote

3. I called the front desk and within mins someone was there to take care of the issue.

"Customer Service AA+ " Read full review on TripAdvisor 1/6/2012 Vote

4. Front Desk: Extremely accommodating.

"My Detroit Home Away From Home " Read full review on TripAdvisor 5/6/2011 Vote

5. A call to the front desk took care of the problem.

"Beautiful Contemporary Hotel! " Read full review on TripAdvisor 1/31/2010 Vote

6. When we arrived at the front desk, we were greeted by a very pleasant woman and had no problem getting checked in early and getting our room.

"Great room - food service lacks " Read full review on TripAdvisor 12/28/2008 Vote

7. One thing I didn't like was that visitors have to check in with the front desk before being allowed to come up to the rooms.

"Gem in the City " Read full review on TripAdvisor 4/12/2012 Vote

8. Every time you call the front desk they address you by name and make sure your stay is personalized.

"A place to getaway that is a few minutes away... " Read full review on TripAdvisor 3/28/2012 Vote

9. As my husband and I were leaving he ran into the casino to cash in a ticket that we recived from the front desk.

"Nice hotel but SECURTY IS EXTREMELY RUDE " Read full review on TripAdvisor 3/17/2012 Vote

10. when we arrived at the front desk, the young men did not acknowledge us, when one did talk to me, he made me feel like dirt.

"could not get a room " Read full review on TripAdvisor 11/22/2011 Vote