MotorCity Casino Hotel, Detroit, Concierge

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OpinionWell
Rank

11th

Out of 93

MotorCity Casino Hotel	Average Price: $221 Check Rates

Hotel Class:

2901 Grand River Avenue

Detroit, 48201 View map

4-Star Hotel Rank: 7 of 11
Average review rating: 4.05

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (28) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Concierge

Appears in 6 comments.

66% wrote positive comments about concierge

The following words were used in comments with Concierge:
happy (2) helpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All of the staff and the concierge were very happy, understanding and helpful.

"Good & Bad " Read full review on TripAdvisor 9/6/2010 Vote

2. Concierge was helpful.

"Excellent Experience " Read full review on TripAdvisor 6/22/2009 Vote

3. We are not casino people but the restaurants right now are located in the casino and you have to go through to eat - We had a deluxe king room - which for the intro price was great - what you see on the website is what it is - the bed was awesome and the bathroom fabulous - the staff was still getting their feet wet but the pretty blond concierge was vey pleasant and showed me some suites while my wife was bathing in the soaking tub - The hotel was at 4% occupancy - so I cannot give you a staff rating - it would not campare to when they were even half full - we received excellent attention.

"Going to be very nice " Read full review on TripAdvisor 1/16/2008 Vote

4. It was my birthday month and the concierge left a cupcake in my room with a card that said Happy Birthday.

"Great hotel stay " Read full review on TripAdvisor 2/16/2012 Vote

5. The concierge lounge was always full of those children, with very few items available for consumption, and no alchol, even for purchase.

"Wow, small room, few amenities, and it was on the executive "luxury" floor " Read full review on TripAdvisor 12/16/2011 Vote

6. Cons: Inept front desk/concierge, overpriced buffet, slow/unreliable wifi, long hike from the room to casino and cab stand.

"D-Town Hustle " Read full review on TripAdvisor 1/20/2011 Vote