Hilton Detroit, Detroit, Service

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Rank

12th

Out of 93

Hilton Detroit	Average Price: $156 Check Rates

Hotel Class:

351 Gratiot Avenue

Detroit, 48226 View map

3-Star Hotel Rank: 4 of 11
Average review rating: 4.05

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (28) , MyTravelGuide (14) , TripAdvisor (105) , YahooTravel (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (23) bathroom (5) bed (10) bill (6) breakfast (30) charge (2) check in (7) cost (5) dinner (11) discount (1) downtown (34) exercise room (2) fee (4) fitness center (5) food (19) front desk (25) hot tub (4) hotel (180) laundry (2) location (58) lunch (5) manager (4) money (7) neighborhood (3) parking (35) pillow (7) pool (20) price (10) rate (17) recommend (15) restaurant (38) room (111) room service (8) service (22) shuttle (2) staff (68) street (9) suite (9) to park (4) towel (3) tub (1) valet (20) valet parking (16) value (6) view (7) walk (44) walk in (1) whirlpool (3) wireless (4)

Service

Appears in 22 comments.

100% wrote positive comments about service

The following words were used in comments with Service:
excellent (4) food (4) friendly (4) good (3) great (6) helpful (2) need (2) price (2) reasonable (2) slow (2) staff (2) taxi (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service at the breakfast buffet was exceptional - very friendly waitstaff.

"Nice place to stay in Downtown Detroit " Read full review on TripAdvisor 3/25/2012 Vote

2. Service was very good.

"Downtown location " Read full review on TripAdvisor 3/24/2012 Vote

3. Valet service was great.

"Clean spacious comfortable rooms " Read full review on TripAdvisor 2/9/2012 Vote

4. Used the Group Services (Stephanie was excellent).

"Excellent Location and Great Staff " Read full review on TripAdvisor 12/13/2011 Vote

5. Heather also arranged KR (taxi driver) to take us when we needed a taxi & he was excellent with prompt & reliable service & a very friendly & helpful man.

"Excellent location to ball park, great restaurants in Greektown and downtown " Read full review on TripAdvisor 9/10/2011 Vote

6. The food & service at the restaurant is great with good choices & also a great happy hour.

"Excellent location to ball park, great restaurants in Greektown and downtown " Read full review on TripAdvisor 9/10/2011 Vote

7. Food was good, reasonable price but service a little slow.

"Concerning start with a great stay " Read full review on TripAdvisor 4/27/2011 Vote

8. Rooms are clean, service is great.

"Friendliest, most helpful staff imaginable! " Read full review on TripAdvisor 4/20/2011 Vote

9. Hands down the best service anywhere.

"Friendliest, most helpful staff imaginable! " Read full review on TripAdvisor 4/20/2011 Vote

10. Excellent Customer Service.

"Above and Beoyond " Read full review on TripAdvisor 3/14/2011 Vote