Hilton Detroit, Detroit, Front Desk

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Rank

12th

Out of 93

Hilton Detroit	Average Price: $156 Check Rates

Hotel Class:

351 Gratiot Avenue

Detroit, 48226 View map

3-Star Hotel Rank: 4 of 11
Average review rating: 4.05

OpinionWell Value Index: 8

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (28) , MyTravelGuide (14) , TripAdvisor (105) , YahooTravel (27)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (1) bar (23) bathroom (5) bed (10) bill (6) breakfast (30) charge (2) check in (7) cost (5) dinner (11) discount (1) downtown (34) exercise room (2) fee (4) fitness center (5) food (19) front desk (25) hot tub (4) hotel (180) laundry (2) location (58) lunch (5) manager (4) money (7) neighborhood (3) parking (35) pillow (7) pool (20) price (10) rate (17) recommend (15) restaurant (38) room (111) room service (8) service (22) shuttle (2) staff (68) street (9) suite (9) to park (4) towel (3) tub (1) valet (20) valet parking (16) value (6) view (7) walk (44) walk in (1) whirlpool (3) wireless (4)

Front desk Traveler Insight - Friendly Front Desk

Appears in 25 comments.

91% wrote positive comments about front desk

The following words were used in comments with Front desk:
attentive (2) breakfast (2) clean (2) desk (25) excellent (2) friendly (4) great (6) helpful (7) hotel (5) park (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk staff very friendly and helpful.

"Excellent choice for auto show. " Read full review on TripAdvisor 2/25/2012 Vote

2. Excellent front desk staff, very helpful.

"Best spot for Greektown visit.... " Read full review on TripAdvisor 2/1/2012 Vote

3. The front desk staff was cheerful and pleasant, and gave a great recommendation for dinner nearby.

"Excellent stay and great staff attitudes " Read full review on TripAdvisor 10/5/2011 Vote

4. Front desk staff very nice.

"Ok but some drawbacks " Read full review on TripAdvisor 9/22/2010 Vote

5. The staff are particularly friendly especially the front desk who we found helpful.

"Great Spot with a few issues. " Read full review on TripAdvisor 8/11/2010 Vote

6. The hotel was nothing special -- clean, basic rooms, small and occasionally crowded pool -- but everyone I met was attentive and friendly, including Darrell at the front desk.

"Great for a ball game but nothing special " Read full review on TripAdvisor 8/4/2010 Vote

7. Attentive front desk staff.

"Comfortable oasis in a postindustrial downtown " Read full review on TripAdvisor 3/2/2010 Vote

8. Front desk was extremely helpful and courteous (I apologize for not remembering her name, think it was jackie on day shift.

"Excellent Service in the Motor City! " Read full review on TripAdvisor 2/26/2010 Vote

9. From the guys doing the valet parking, to the front desk check-in, this was a great stay for us.

"Great Location for T-giving Parade and Game! " Read full review on TripAdvisor 11/27/2009 Vote

10. Front desk staff very polite and helpful and decent buffet breakfast for $11.99.

"Excellent Location & Staff " Read full review on TripAdvisor 8/11/2009 Vote