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Rank
15th
Out of 289

Westin Denver

Average Price: $301  
 
Hotel Class:
1672 Lawrence Street
Denver, 80202 View map  
4-Star Hotel Rank: 8 of 16
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (150) , Travelocity (5) , TripAdvisor (297) , YahooTravel (29)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 9 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. I called the manager and he promptly sent someone up and they took care of it.
"Not terrible " Read full review on TripAdvisor   4/7/2012 Vote      
2. Wrote emails to managers, left messages asking for help locating our items, knowing that we would never see them again but hoping that the housekeeping staff at a fine hotel is of a better quality.
"Make sure you take everything you came with " Read full review on TripAdvisor   6/29/2011 Vote      
3. I felt the manager wasn't as ashamed as he could have been but he definitely addressed the situation.
"Not terrible " Read full review on TripAdvisor   4/7/2012 Vote      
4. My complaint is the lack of on-site facilities: the lobby restaurant/bar closes early - husband and I arrived late in the evening and wanted a nightcap before going to bed, but the bar was closed at 11 p.m. And, the lobby restrooms were locked at this time too - the front desk manager had to call facilities to open them.
"+1 for location, - 1 for onsite services " Read full review on TripAdvisor   1/3/2012 Vote      
5. When I went back down to the counter the alledged manager told me they were all booked up and it was my fault for using Expedia to book the room.
"Terrible service! Would not stay there again. " Read full review on TripAdvisor   3/13/2011 Vote      
6. Another kudos was that I lost an earring & emailed the management when I got home who forwarded it to the Housekeeping manager who immediatedly called & confirmed it was mine & mailed it to me .
"Oldie but goodie! " Read full review on Travelocity   7/1/2008 Vote      
7. Service was awful that I had to address the manager.
"Not worth the money " Read full review on TripAdvisor   3/14/2008 Vote      
8. I called the manager who said yep - that`s all they have.
"Great location... no chairs!! " Read full review on TripAdvisor   6/14/2007 Vote      
9. I called the manager who said yep - that's all they have.
"Great location... no chairs!! " Read full review on TripAdvisor   6/14/2007 Vote      
   
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