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OpinionWell
Rank
15th
Out of 289

Westin Denver

Average Price: $301  
 
Hotel Class:
1672 Lawrence Street
Denver, 80202 View map  
4-Star Hotel Rank: 8 of 16
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (150) , Travelocity (5) , TripAdvisor (297) , YahooTravel (29)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Housekeeping
Appears in 24 comments. 
50% wrote positive comments about housekeeping
The following words were used in comments with Housekeeping:
attentive (2)   average (2)   breakfast (2)   charged (2)   desk (2)   good (3)   hotel (9)   location (3)   management (4)   nice (2)   night (2)   poor (2)   positive (2)    
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1. Gloria in housekeeping provided us with excellent customer service.
"NCAA women's final four " Read full review on TripAdvisor   4/23/2012 Vote      
2. Housekeeping was some of the best we've had (we travel a lot).
"Pleasant Surprise " Read full review on TripAdvisor   3/5/2012 Vote      
3. First of all 'this friend' is a housekeeping supervisor and left his position because of the poor hotel management.
"FOR ALL THE TRAVELERS THAT WANTS TO STAY IN THE WESTIN DOWNTOWN!!! READ THIS THE BEST REVIEW YET! " Read full review on TripAdvisor   11/9/2011 Vote      
4. I actually liked the option of declining daily housekeeping service, and the $5 per day vouchers were good for offsetting part of the cost of breakfast.
"A good hotel that could stand a few tweaks " Read full review on TripAdvisor   6/13/2011 Vote      
5. The location was great, all working personnel were great except housekeeping was very poor.
"Poor housekeeping " Read full review on YahooTravel   7/11/2009 Vote      
6. There was a used plastic grocery bag on the shelf of the closet in this room, which of course is no big deal, but it does show the lack of attention by housekeeping staff.
"Very disappointed " Read full review on TripAdvisor   8/14/2008 Vote      
7. This is a wonderful property, large, clean, comfortable rooms, a convenient location with excellent service from the entire staff, including the front desk and housekeeping.
"Excellent Choice in Downtown Denver " Read full review on TripAdvisor   4/2/2012 Vote      
8. On the plus side the Hotel does give you the option of opting out of housekeeping in return for a $5 voucher which is a good green gesture though I'm sure the value of not having to launder towels, make beds and vacuum exceeds $5 to Westin.
"Nickel & Diming " Read full review on TripAdvisor   10/12/2011 Vote      
9. Wrote emails to managers, left messages asking for help locating our items, knowing that we would never see them again but hoping that the housekeeping staff at a fine hotel is of a better quality.
"Make sure you take everything you came with " Read full review on TripAdvisor   6/29/2011 Vote      
10. We have no complaints of the cleanliness and helpfulness of the main desk staff but housekeeping needs to be entirely overhauled.
"Make sure you take everything you came with " Read full review on TripAdvisor   6/29/2011 Vote      
   
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