Westin Denver, Denver, Front Desk

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Rank

15th

Out of 289

Westin Denver	Average Price: $301 Check Rates

Hotel Class:

1672 Lawrence Street

Denver, 80202 View map

4-Star Hotel Rank: 8 of 16
Average review rating: 3.99

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (40) , MyTravelGuide (150) , Travelocity (5) , TripAdvisor (297) , YahooTravel (29)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (17) bar (43) bath (8) bathroom (62) bed (71) bill (12) breakfast (45) charge (27) check in (40) check out (10) complimentary (9) concierge (21) cost (17) deal (20) deck (12) decor (11) dinner (11) downtown (106) fee (15) food (35) front desk (53) gym (13) hot tub (15) hotel (459) housekeeping (24) lobby (62) location (181) manager (9) money (12) parking (39) pool (77) price (31) rate (36) recommend (27) restaurant (99) room (420) room service (25) service (112) shower (29) shuttle (17) staff (144) street (99) suite (10) towel (18) valet (22) valet parking (9) value (10) view (78) walk (51) wireless (15)

Front desk

Appears in 53 comments.

76% wrote positive comments about front desk

The following words were used in comments with Front desk:
helpful (8) hotel (11) informative (3) large (3) lobby (4) nice (7) rude (3) service (10) staff (16) wondering (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The honor snackbar charges sneak up- my kids moved some things around and we were hit with big charges, which the front desk was happy to remove.

"Comfortable competent ,great location " Read full review on TripAdvisor 12/9/2011 Vote

2. Staff at the front desk were quite accommodating, especially Sidney and Vesna.

"Exceptional SPG treatment " Read full review on TripAdvisor 11/27/2011 Vote

3. Amenities include snacks in mini bar, amazing bed, large HD TV, internet (wifi and wired, for fees), Starbucks coffee in room, nice shampoo/conditioner/lotion, business desk with comfy chair, lounge downstairs, amazing door men and front desk staff.

"Perfect for Business " Read full review on TripAdvisor 11/12/2011 Vote

4. The front desk agents seemed very friendly.

""Luxury Suite" " Read full review on TripAdvisor 10/20/2011 Vote

5. The front desk staff is pleasant.

"Our stand-by for our Girl's Weekends out " Read full review on TripAdvisor 8/12/2011 Vote

6. The hotel staff at the front desk was nice.

"Old hotel with minor renovations " Read full review on TripAdvisor 7/30/2011 Vote

7. The front desk staff was extremely helpful, and helped us book a rental car.

"Typical Westin, great location in the heart of Denver " Read full review on TripAdvisor 7/6/2011 Vote

8. Turns out, he is the husband of the wonderful front desk supervisor who sent up the first bottle.

"Treated Like Royalty " Read full review on TripAdvisor 4/18/2011 Vote

9. The front desk staff seem nice.

"makeshift, very loud ice skate rink under our window, smelly hallways; overall average " Read full review on TripAdvisor 1/8/2011 Vote

10. The front desk staff is very pleasant and full of smiles.

"Fantastic! " Read full review on TripAdvisor 12/22/2010 Vote