Courtyard by Marriott Denver Cherry Creek, Denver, Service

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OpinionWell
Rank

30th

Out of 289

Courtyard by Marriott Denver Cherry Creek	Average Price: $158 Check Rates

Hotel Class:

1475 South Colorado Boulevard

Denver, 80222 View map

3-Star Hotel Rank: 13 of 57
Average review rating: 3.88

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (46) , MyTravelGuide (29) , Travelocity (4) , TripAdvisor (98) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (3) bar (34) bathroom (25) bed (21) breakfast (51) charge (4) check in (17) check out (6) complimentary (3) cost (9) decor (3) dinner (12) downtown (25) exercise room (3) food (22) front desk (30) gym (4) highway (7) hot tub (4) hotel (203) housekeeping (6) interstate (5) lobby (26) location (58) maid service (2) manager (14) money (6) neighborhood (2) parking (14) pillow (9) pool (22) price (14) rate (12) recommend (8) restaurant (37) room (184) room service (9) service (41) sheets (3) shower (8) staff (74) street (12) suite (12) towel (5) value (12) view (23) walk (5) water pressure (2) wireless (6) workout room (6)

Service

Appears in 41 comments.

83% wrote positive comments about service

The following words were used in comments with Service:
clean (6) customer (10) desk (3) food (4) friendly (3) good (4) great (6) hotel (12) management (5) nice (5) recommend (2) renovation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Kudos to team for keeping it really nice and service super.

"Really nice stay -- roomy and comfy! " Read full review on TripAdvisor 4/6/2012 Vote

2. Nice staff, friendly and fast service, and clean large suite that viewed the mountains.

"Really nice stay -- roomy and comfy! " Read full review on TripAdvisor 4/6/2012 Vote

3. Breakfast buffet was good and the service there was great.

"2/16/12-2/19/12 " Read full review on TripAdvisor 2/20/2012 Vote

4. Great customer service, clean rooms, easy check in and check out, adequate exercise room, good pool at comfortable water temp, very nice breakfast.

"Highly recommended " Read full review on TripAdvisor 1/26/2012 Vote

5. The little kitchen area is nice and the service is great.

"Nice and People friendly but rooms... " Read full review on TripAdvisor 12/27/2011 Vote

6. All staff were extremely friendly, service oriented, and professional.

"Review of Courtyard by Marriott - Denver, Cherry Creek " Read full review on TripAdvisor 12/21/2011 Vote

7. Service - very friendly and helpful staff - I had an issue with my room on the third night and they quickly moved me without a fuss.

"Okay hotel - nothing bad - nothing great... " Read full review on TripAdvisor 11/2/2011 Vote

8. Provided a locked room for dorm boxes shipped ahead/great service.

"Top Shelf Front Staff " Read full review on TripAdvisor 9/14/2011 Vote

9. I am thinking a bit of basic customer service training could help.

"What do the words "reservation" and "confirmation" mean? " Read full review on TripAdvisor 8/7/2011 Vote

10. I have always had good service from Marriott in the past, and I think this manager, Eric, should be outright fired for treating me this way.

"Manger got into a shouting match with me, and housekeeping stole my earrings " Read full review on TripAdvisor 5/30/2011 Vote