Hyatt Dallas, Dallas, Manager

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Rank

21st

Out of 453

Hyatt Dallas	Average Price: $393 Check Rates

Hotel Class:

300 Reunion Boulevard

Dallas, 75207 View map

4-Star Hotel Rank: 13 of 20
Average review rating: 3.75

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (41) , MyTravelGuide (1799) , Travelocity (24) , TripAdvisor (360) , YahooTravel (79)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 21 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
friendly (2) hotel (5) housekeeping (2) management (23)

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1. Their response, including the manager was, 'we are sorry, but not all the rooms have them.

"Best Thing about this Hotel is the Tower Bar " Read full review on TripAdvisor 1/30/2012 Vote

2. They were clearly understaffed and at times the manager had to clear the empties from our table.

"Dated and Lacking in Service " Read full review on TripAdvisor 4/23/2012 Vote

3. The customer service was 5-star; especially when I was hungry at 2am, and had no car and the room service ended at midnight, and the night Manager found a sandwich and had it brought up to my room.

"Wonderful experience " Read full review on TripAdvisor 1/20/2012 Vote

4. We called the manager to make suggestions.

"Terrible Bellboys, Terrible beds, Unresponsive re Suggestions " Read full review on TripAdvisor 1/9/2012 Vote

5. Sincerely, Fred Euler General Manager.

Read full review 11/18/2011 Vote

6. Had to get manager to intervene got elevated up to twenty-second floor.

"Hyatt Reunion Downtown SUCKS!!! " Read full review on TripAdvisor 8/27/2011 Vote

7. When we called, they said the manager was out and this person was the only person who could make it.

"Only for reunion tower! Hyatt as a hotel is a disappointment " Read full review on TripAdvisor 8/7/2011 Vote

8. She then put me on hold because she said she needed to set it up with the reservations manager.

"Discrimination at its finest " Read full review on TripAdvisor 7/16/2011 Vote

9. After being on hold for about 5 min, she says the manager wanted to know why I wanted to rent the rooms, so I told her, we were returning from Iraq and was going to Dallas for a vacation for my friends birthday and wanted a place to entertain friends.

"Discrimination at its finest " Read full review on TripAdvisor 7/16/2011 Vote

10. Some of the valets were in training but the managers were instructing them every step of the way to make sure they learned their job correctly.

"First Class Customer Service the way it should be at the Hyatt Regency Dallas at Reunion! " Read full review on TripAdvisor 5/4/2011 Vote