Hotel Lumen - a Kimpton Hotel, Dallas, Staff

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Rank

42nd

Out of 453

Hotel Lumen - a Kimpton Hotel	Average Price: $201 Check Rates

Hotel Class:

6101 Hillcrest Avenue

Dallas, 75205 View map

3-Star Hotel Rank: 19 of 88
Average review rating: 4.09

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (29) , Travelocity (1) , TripAdvisor (78) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (4) balcony (8) bar (11) bath (3) bathroom (23) bed (26) breakfast (8) charge (4) check in (3) check out (4) closet (4) complimentary (4) cost (3) deal (3) decor (9) dinner (6) downtown (6) fee (3) food (16) front desk (23) hot tub (2) hotel (188) housekeeping (4) lobby (11) location (38) manager (5) mini bar (3) neighborhood (7) parking (13) pillow (5) pool (11) price (13) rate (5) recommend (9) restaurant (26) room (149) room service (8) service (31) shower (37) staff (53) street (20) suite (25) towel (5) tub (4) valet (17) valet parking (10) value (2) view (5) walk (5) walk in (2)

Staff

Appears in 53 comments.

91% wrote positive comments about staff

The following words were used in comments with Staff:
clean (4) comfortable (4) decorate (4) desk (4) excellent (3) extra (4) friendly (15) great (6) happy (3) helpful (10) hotel (12) location (3) nice (4) night (3) pleasant (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was super friendly, especially Nikki.

"Great Hotel! " Read full review on TripAdvisor 3/6/2012 Vote

2. Once we arrived, the staff was very friendly and attentive.

"Group meeting " Read full review on TripAdvisor 2/7/2012 Vote

3. The staff were fantastic.

"Great Location - very tiny rooms with some oddities " Read full review on TripAdvisor 12/10/2011 Vote

4. The staff were very helpful and friendly.

"Contemporary comfort - walk to SMU " Read full review on TripAdvisor 11/22/2011 Vote

5. The staff was welcoming and fun.

"What a wonderful surprise! " Read full review on TripAdvisor 10/11/2011 Vote

6. The staff were all very friendly and helpful.

"Very Convenient for SMU Visit " Read full review on TripAdvisor 7/28/2011 Vote

7. The staff at the Lumen are outstanding.

"Perfect comfort " Read full review on TripAdvisor 6/13/2011 Vote

8. Staff very friendly.

"Great stay for visiting SMU " Read full review on TripAdvisor 3/24/2011 Vote

9. The staff, especially the afternoon front desk clerks and the valet, did a great job and were very courteous.

"A little gem " Read full review on TripAdvisor 2/5/2011 Vote

10. Here's what made a great experience: - The only staff we interacted w/ were the valet and the lady behind the front desk.

"Great experience w/ potential to be even better " Read full review on TripAdvisor 8/14/2010 Vote