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Rank
42nd
Out of 453

Hotel Lumen - a Kimpton Hotel

Average Price: $201  
 
Hotel Class:
6101 Hillcrest Avenue
Dallas, 75205 View map  
3-Star Hotel Rank: 19 of 88
Average review rating: 4.09
OpinionWell Value Index: 2
Traveler reviews analyzed: YahooTravel (2) , Travelocity (1) , Expedia (29) , TripAdvisor (78)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 23 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
accommodating (2)   bad (2)   basic (2)   bedroom (2)   carpet (2)   construction (2)   desk (23)   helpful (5)   housekeeping (2)   loud (2)   music (2)   night (3)    
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1. Rachel, at the front desk was beyond helpful and accommodating.
"Beyond Great " Read full review on TripAdvisor   5/17/2012 Vote      
2. The staff is the stand-out here: front desk helped with every request sought, and ordered a town car for the return to the Airport.
"Very helpful staff - hospitable atmosphere " Read full review on TripAdvisor   4/1/2011 Vote      
3. The staff, especially the afternoon front desk clerks and the valet, did a great job and were very courteous.
"A little gem " Read full review on TripAdvisor   2/5/2011 Vote      
4. Lauren at the front desk was awesome and sent up a bottle of champagne shortly after check in so that we could celebrate.
"Staff went above and beyond to make my friends birthday fabulous! " Read full review on TripAdvisor   8/8/2010 Vote      
5. I had many faxes coming with a work project and front desk was polite and helpful.
"Mixed experience " Read full review on TripAdvisor   2/11/2008 Vote      
6. It is a pet friendly hotel, and they have a lovely dog that greets guests at the front desk.
"Very Noisy Hotel " Read full review on TripAdvisor   2/8/2008 Vote      
7. I had no problem with the seated front desk person, or the bathroom door that didn`t close all the way.
"Just what I wanted " Read full review on TripAdvisor   10/15/2007 Vote      
8. The only bad things were: some stains on the carpet in the bedroom and we weren't able to turn on the Tv and refrigerator without calling the front desk for help.
"Didn't feel like a hotel; felt like you were at home... " Read full review on TripAdvisor   9/15/2007 Vote      
9. The only bad things were: some stains on the carpet in the bedroom and we weren`t able to turn on the Tv and refrigerator without calling the front desk for help.
"Didn`t feel like a hotel; felt like you were at home... " Read full review on TripAdvisor   9/15/2007 Vote      
10. The restaurant was under construction, but they had a few salads and sandwich options at the front desk (a local caterer is doing the food while they restaurant is under construction).
"Beyond Great " Read full review on TripAdvisor   5/17/2012 Vote      
   
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