Hotel Lumen - a Kimpton Hotel, Dallas, Manager

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Rank

42nd

Out of 453

Hotel Lumen - a Kimpton Hotel	Average Price: $201 Check Rates

Hotel Class:

6101 Hillcrest Avenue

Dallas, 75205 View map

3-Star Hotel Rank: 19 of 88
Average review rating: 4.09

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (29) , Travelocity (1) , TripAdvisor (78) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 5 comments.

100% wrote positive comments about manager

The following words were used in comments with Manager:
great (2) management (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Mario the manager should do better and I hope he does because the new Hotel Lumen is a great place to stay (even though it is only 1/2 open).

"Hotel Lumen UPDATE " Read full review on TripAdvisor 5/11/2012 Vote

2. Loz the Manager of the bar has great customer service skills.

"Great Value for Money " Read full review on YahooTravel 8/18/2009 Vote

3. We had a big problem just three days before our stay when we received a call from Mario the manager telling us that they were overbooked and we were going to be relocated to the Hyatt Park Cities.

"Hotel Lumen UPDATE " Read full review on TripAdvisor 5/11/2012 Vote

4. This sorry state of affairs lasted 3 hours with few updates as to progress in opening the doors as the manager was nowhere to be found and would only communicate cryptically thru a poor desk clerk.

"Worst Dallas hotel experience " Read full review on TripAdvisor 1/2/2012 Vote

5. The setting was cozy and intimate and I appreciated the efforts of the restaurant manager to stop by and chat occassionally knowing that I was traveling alone.

"Better Than Expected, Great Locaction " Read full review on TripAdvisor 2/16/2008 Vote