West End Hotel Dallas, Dallas, Service

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Rank

15th

Out of 453

West End Hotel Dallas	Average Price: $163 Check Rates

Hotel Class:

1015 Elm Street

Dallas, 75202 View map

3-Star Hotel Rank: 6 of 88
Average review rating: 3.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (20) , Travelocity (7) , TripAdvisor (255) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (7) bar (35) bath (4) bathroom (37) bathtub (8) bed (43) breakfast (83) charge (6) check in (39) check out (9) closet (9) complimentary (13) cost (5) deal (6) decor (9) dinner (17) downtown (111) food (38) front desk (66) gym (5) hotel (509) housekeeping (20) lobby (36) location (115) lunch (7) manager (8) money (10) neighborhood (5) parking (62) pillow (13) pool (58) price (28) rate (18) recommend (39) restaurant (97) room (347) room service (14) service (94) shower (18) shuttle (35) staff (169) street (23) suite (7) to park (6) towel (6) value (11) view (35) walk (54) wireless (10)

Service

Appears in 94 comments.

82% wrote positive comments about service

The following words were used in comments with Service:
awesome (4) best (9) breakfast (5) clean (6) customer (14) desk (6) downtown (4) excellent (11) food (6) free (6) friendly (11) good (6) great (21) helpful (5) hotel (32) nice (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The price was comparable to the other hotels in the area, but at least you'll get better service at the Crowne Plaza.

"Good service, dated hotel " Read full review on TripAdvisor 5/17/2012 Vote

2. Awesome hotel and awesome Service.

"Our stay was great! " Read full review on TripAdvisor 5/11/2012 Vote

3. Great service.

"Very good service " Read full review on TripAdvisor 4/12/2012 Vote

4. I will recommend all my friends & family to stay here best service ever.

"Excellent service!! " Read full review on TripAdvisor 4/10/2012 Vote

5. Many thanks to Christina, who made the stay enjoyable - she understands the meaning of Customer Service.

"Great Customer Service " Read full review on TripAdvisor 4/9/2012 Vote

6. The staff is friendly, and the service at the front desk was fast.

"Nice hotel, and great location for the West End. " Read full review on TripAdvisor 11/8/2011 Vote

7. superior service.

"Good bed, LOUD A/C, tiny bathroom. A bit iffy in spots. " Read full review on TripAdvisor 11/4/2011 Vote

8. I stay at the Crowne because of the great service and staff.

"Excellent hotel and customer service " Read full review on TripAdvisor 10/12/2011 Vote

9. The staff was friendly and the service was acceptable.

"Housekeeping was unacceptable " Read full review on TripAdvisor 10/9/2011 Vote

10. Excellent customer service.

"Excellent hotel and location " Read full review on TripAdvisor 9/5/2011 Vote