West End Hotel Dallas, Dallas, Front Desk

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Rank

15th

Out of 453

West End Hotel Dallas	Average Price: $163 Check Rates

Hotel Class:

1015 Elm Street

Dallas, 75202 View map

3-Star Hotel Rank: 6 of 88
Average review rating: 3.36

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (20) , Travelocity (7) , TripAdvisor (255) , YahooTravel (7)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (22) balcony (7) bar (35) bath (4) bathroom (37) bathtub (8) bed (43) breakfast (83) charge (6) check in (39) check out (9) closet (9) complimentary (13) cost (5) deal (6) decor (9) dinner (17) downtown (111) food (38) front desk (66) gym (5) hotel (509) housekeeping (20) lobby (36) location (115) lunch (7) manager (8) money (10) neighborhood (5) parking (62) pillow (13) pool (58) price (28) rate (18) recommend (39) restaurant (97) room (347) room service (14) service (94) shower (18) shuttle (35) staff (169) street (23) suite (7) to park (6) towel (6) value (11) view (35) walk (54) wireless (10)

Front desk

Appears in 66 comments.

75% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) clerk (6) coffee (6) desk (67) friendly (5) great (4) helpful (9) hotel (12) management (5) nice (3) night (3) professional (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Th staff at the front desk was exceptional and professional.

"Great service!! " Read full review on TripAdvisor 4/28/2012 Vote

2. This was my first time staying at a Crowne Plaza Hotel and I was very impressed with the young man at the front desk named Joseph.

"Great Hospitality " Read full review on TripAdvisor 4/9/2012 Vote

3. The guy at the front desk was more than willing to help us out with everything.

"Good customer service " Read full review on TripAdvisor 3/25/2012 Vote

4. I am not one to complain but when I went to the front desk to get a lower discount, they took a measly $15 off my rate.

"Honestly.... NEVER AGAIN " Read full review on TripAdvisor 1/5/2012 Vote

5. Front desk was polite and the only reason why we checked out, was to inform them of all the needed repairs.

"Room was adequate but bathroom needs work " Read full review on TripAdvisor 1/2/2012 Vote

6. The staff is friendly, and the service at the front desk was fast.

"Nice hotel, and great location for the West End. " Read full review on TripAdvisor 11/8/2011 Vote

7. From my greeting at the front door with bags to my room, to the friendly welcome and gift bag from Megan at the front desk, to my clean, inviting room and comfortable bed.

"A wonderful, peaceful stay " Read full review on TripAdvisor 9/20/2011 Vote

8. The service was great from the front desk to the lounge.

"Suprize " Read full review on TripAdvisor 8/22/2011 Vote

9. The front desk staff and restaurant staff were friendly and professional, however the breakfast buffet was horrible.

"Unimpressed " Read full review on TripAdvisor 7/30/2011 Vote

10. The front desk staff is always helpful and the hotel offers courtesy transportation to nearby attractions and facilities.

"Excellent Location to access downtown amenities " Read full review on TripAdvisor 7/15/2011 Vote