Hotel Indigo Dallas Downtown, Dallas, Service

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Rank

9th

Out of 453

Hotel Indigo Dallas Downtown	Average Price: $153 Check Rates

Hotel Class:

1933 Main Street

Dallas, 75201 View map

3-Star Hotel Rank: 3 of 88
Average review rating: 3.8

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (18) , MyTravelGuide (78) , Travelocity (5) , TripAdvisor (190) , YahooTravel (19)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (40) bath (9) bathroom (41) beach (16) bed (56) bill (6) breakfast (30) cable (3) charge (5) check in (25) check out (5) closet (10) complimentary (10) cost (11) deal (6) decor (30) dinner (11) downtown (80) food (31) front desk (54) hotel (469) housekeeping (6) lobby (36) location (70) manager (20) money (5) parking (35) pillow (15) price (21) rate (16) recommend (37) restaurant (73) room (287) room service (16) service (83) shower (47) shuttle (66) staff (166) street (32) suite (39) to park (4) towel (10) valet (31) valet parking (17) value (12) view (8) walk (35) walk in (4) wireless (16)

Service

Appears in 83 comments.

88% wrote positive comments about service

The following words were used in comments with Service:
best (6) customer (10) desk (5) downtown (5) excellent (11) free (7) friendly (9) good (12) great (16) hotel (25) location (8) nice (5) slow (5) staff (9) super (4) valet (8)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were incredible, providing exceptional and friendly service.

"Clean, creative decor, great location " Read full review on TripAdvisor 5/22/2012 Vote

2. Lavar is also very kind and provided great customer service.

"Hotel Indigo is Great! " Read full review on TripAdvisor 5/11/2012 Vote

3. Shanda at the front desk is an absolute DOLL - she is so sweet and provided the best customer service.

"Hotel Indigo is Great! " Read full review on TripAdvisor 5/11/2012 Vote

4. The restaurant was very nice - great food and a great atmosphere, and the again the employees provided the best service.

"Hotel Indigo is Great! " Read full review on TripAdvisor 5/11/2012 Vote

5. The location is pretty good, at the edge of the Main Street area but easily walkable to many different places and the hotel shuttle service is very good.

"Just a few tweaks and this place could be great " Read full review on TripAdvisor 4/28/2012 Vote

6. They offer free shuttle service within a certain distance, for our locations that was awesome.

"Well worth the stay " Read full review on TripAdvisor 4/23/2012 Vote

7. I could go on but just note outstanding service all around.

"March 30 and 31st Stay " Read full review on TripAdvisor 4/10/2012 Vote

8. WiFi service was good and didn't seem to run slow or sluggish.

"Cozy and quaint! " Read full review on TripAdvisor 3/6/2012 Vote

9. It was nice to have this kind of service after a long day of work and travel.

"I will never stay anywhere else but here. " Read full review on TripAdvisor 2/16/2012 Vote

10. The server/bartender was very enthusiastic, friendly, knowledgeable, and provided me and the others I observed with stellar service.

"I will never stay anywhere else but here. " Read full review on TripAdvisor 2/16/2012 Vote