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Rank
16th
Out of 115

InterContinental Suites Hotel Cleveland

Average Price: $163  
 
Hotel Class:
8800 Euclid Avenue
Cleveland, 44106 View map  
4-Star Hotel Rank: 3 of 4
Average review rating: 3.42
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (23) , MyTravelGuide (131) , Travelocity (4) , TripAdvisor (122) , YahooTravel (12)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 17 comments. 
33% wrote positive comments about manager
The following words were used in comments with Manager:
generous (2)   guest (2)   helpful (3)   hotel (8)   love (2)   management (18)   new (2)    
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1. manager had stepped in to help far earlier than it did.
"Mixed Bag - Ultimately, I would stay again " Read full review on TripAdvisor   7/26/2010 Vote      
2. I did not eat at the restaurant, but the manager there was helpful at providing plastic cutlery.
"If you don't need to be connected to Cleveland Clinic " Read full review on TripAdvisor   3/18/2008 Vote      
3. I did not eat at the restaurant, but the manager there was helpful at providing plastic cutlery.
"If you don`t need to be connected to Cleveland Clinic " Read full review on TripAdvisor   3/18/2008 Vote      
4. The manager even called us to see how we were enjoying our stay.
"Excellent Service " Read full review on TripAdvisor   1/11/2012 Vote      
5. The manager was super and attended to our needs right away.
"Great Service and Staff " Read full review on TripAdvisor   11/29/2011 Vote      
6. We waited for about 15 minutes and the valet came back and said something in his managers ear.
"These people are wonderful! " Read full review on TripAdvisor   10/31/2011 Vote      
7. The manager was very understanding, and I got the impression that we were not the only guests who were upset.
"A "Pure" room that was far from pure... " Read full review on TripAdvisor   7/7/2011 Vote      
8. When we brought this to our waitress' attention (when she came back to ask how everything was), she called over the manager who explained that it was the chicken that came with my husband's eggs that took so long.
"Nice rooms but just ok service " Read full review on TripAdvisor   6/13/2011 Vote      
9. The hotel manager,Neville was in the front area greeting people as they walked in and when he noticed how stressed i was about getting to the airport on time, he was very kind in offering to drive me to the airport when I did not get my ride.
"excellent service - all the way to the top! " Read full review on TripAdvisor   5/4/2011 Vote      
10. I went on line and met Pablo Criado, Guest Experience Manager.
"15 Day Stay at the Hotel Intercontinental Suites, Cleveland " Read full review on TripAdvisor   2/9/2011 Vote      
   
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