Key Center, Cleveland, Concierge

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OpinionWell
Rank

3rd

Out of 115

Key Center	Average Daily Rate: NA Check Rates

Hotel Class:

127 Public Square

Cleveland, 44114 View map

3-Star Hotel Rank: 3 of 22
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (328) , Travelocity (3) , TripAdvisor (196) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (11) bar (46) bath (10) bathroom (22) bed (38) bill (5) breakfast (79) charge (14) check in (30) check out (12) check-out (6) concierge (26) cost (5) deal (17) decor (7) dinner (21) downtown (76) fitness center (5) fitness room (5) food (42) front desk (28) gym (4) hot tub (5) hotel (354) housekeeping (5) lake (41) lobby (53) location (97) parking (39) pillow (10) pool (33) price (20) rate (16) recommend (28) restaurant (90) room (277) room service (22) sauna (8) service (62) shower (10) staff (109) street (26) suite (6) towel (17) valet (29) valet parking (23) value (9) view (59) walk (62) wireless (8)

Concierge

Appears in 26 comments.

83% wrote positive comments about concierge

The following words were used in comments with Concierge:
free (2) fruit (2) great (6) helpful (6) hotel (3) lounge (7) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Great service; great room service; good rooms; concierge lounge is great.

"Still the best value in Cleveland " Read full review on TripAdvisor 3/17/2012 Vote

2. The staff - especially the front desk manager and concierge - was polite, accommodating and helpful at every turn.

"Top-rate hotel! Outstanding visit! " Read full review on TripAdvisor 10/11/2011 Vote

3. The Concierge Lounge is perfect for after work drinks or before bed snacks.

"Excellent Hotel in Downtown Cleveland " Read full review on TripAdvisor 9/19/2011 Vote

4. Concierge Dick was extremely helpful to us for finding eating places.

"Great view of Lake Erie " Read full review on TripAdvisor 8/17/2009 Vote

5. The concierge desk gave us a great pick for Breakfast (Water Street Grill) as well as maps so we could walk to destinations.

"In the heart of Cleveland " Read full review on TripAdvisor 8/9/2009 Vote

6. I truly think Concierge is a great choice for families with older children.

"nice hotel nice location " Read full review on TripAdvisor 5/26/2008 Vote

7. The hotel concierge was very helpful with choosing a nearby restaurant to dine at.

"Nice and Clean " Read full review on TripAdvisor 3/29/2008 Vote

8. The concierge was superb and very helpful with navigation and restaurant suggestions.

"R&R; Hall of Fame made Easy " Read full review on TripAdvisor 2/20/2008 Vote

9. They were exceptional, especially the concierge who helped us with every single question we had.

"Great Time in Cleveland " Read full review on TripAdvisor 7/30/2007 Vote

10. We were constantly calling the concierge to ask questions and they were always helpful.

"One of the best hotels I have stayed in. " Read full review on TripAdvisor 10/22/2011 Vote