Key Center, Cleveland, Charge

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OpinionWell
Rank

3rd

Out of 115

Key Center	Average Daily Rate: NA Check Rates

Hotel Class:

127 Public Square

Cleveland, 44114 View map

3-Star Hotel Rank: 3 of 22
Average review rating: 4.38

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (328) , Travelocity (3) , TripAdvisor (196) , YahooTravel (14)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (11) bar (46) bath (10) bathroom (22) bed (38) bill (5) breakfast (79) charge (14) check in (30) check out (12) check-out (6) concierge (26) cost (5) deal (17) decor (7) dinner (21) downtown (76) fitness center (5) fitness room (5) food (42) front desk (28) gym (4) hot tub (5) hotel (354) housekeeping (5) lake (41) lobby (53) location (97) parking (39) pillow (10) pool (33) price (20) rate (16) recommend (28) restaurant (90) room (277) room service (22) sauna (8) service (62) shower (10) staff (109) street (26) suite (6) towel (17) valet (29) valet parking (23) value (9) view (59) walk (62) wireless (8)

Charge

Appears in 14 comments.

The following words were used in comments with Charge:

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1. $20 valet parking charge is not extremely high compared to other downtown hotels, however since we came to Cleveland for the Case Western Reserve University program, we were in and out of the hotel several times a day.

"All purpose hotel for all Downtown Cleveland activities " Read full review on TripAdvisor 4/11/2012 Vote

2. They did charge for wi-fi but as a Marriott rewards member they subtracted it off our bill.

"Nice Stay " Read full review on TripAdvisor 3/5/2012 Vote

3. In speaking to the front desk, she told him how to get online and that that charge would be removed from our bill before checkout.

"good stay-great hotel package " Read full review on TripAdvisor 9/18/2011 Vote

4. My husband wanted to get online and noticed that there was a $12.95 charge for the internet.

"good stay-great hotel package " Read full review on TripAdvisor 9/18/2011 Vote

5. A few things I didn't care for was the $12 per night charge for internet a bit cheesey but if you sign up for Marriot Rewards they waive it.

"Great Location " Read full review on TripAdvisor 8/15/2011 Vote

6. The person checking us in said she would not charge us for parking as an apology.

"Unfortunate experience " Read full review on YahooTravel 11/9/2009 Vote

7. That charge was still there during check-out.

"Unfortunate experience " Read full review on YahooTravel 11/9/2009 Vote

8. Also they charged me for breakfast and I had to get the charge removed.

"What a hotel and city! " Read full review on TripAdvisor 5/27/2009 Vote

9. My only complaint was the charge for internet.

"What a hotel and city! " Read full review on TripAdvisor 5/27/2009 Vote

10. She seemed young and very inexperience to be in charge and ruining things and it showed.

"Horrible experience from the moment we arrived! " Read full review on TripAdvisor 5/24/2009 Vote