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Rank
3rd
Out of 115

Key Center

Average Daily Rate: NA  
 
Hotel Class:
127 Public Square
Cleveland, 44114 View map  
3-Star Hotel Rank: 3 of 22
Average review rating: 4.38
OpinionWell Value Index: NA
Traveler reviews analyzed: YahooTravel (14) , MyTravelGuide (328) , Travelocity (3) , Expedia (32) , TripAdvisor (196)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Check-out
Appears in 6 comments. 
100% wrote positive comments about check-out
The following words were used in comments with Check-out:
 
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1. Upon check-out, we called ahead for the car and called for a baggage handler to help with the luggage.
"Unfortunate experience " Read full review on YahooTravel   11/9/2009 Vote      
2. Check-out was also very fast and easy.
"Nice Place " Read full review on TripAdvisor   8/30/2008 Vote      
3. Thirdly, I requested and was given approval for a late check-out, yet this was clearly never communicated to the staff, as on two separate occasions, housekeeping came knocking to clean out the room well before my stated check-out time.
"well below my expectations " Read full review on TripAdvisor   4/15/2012 Vote      
4. That charge was still there during check-out.
"Unfortunate experience " Read full review on YahooTravel   11/9/2009 Vote      
5. Check-in and check-out was smooth and the receptionists were friendly.
"Great for business traveler " Read full review on TripAdvisor   8/25/2009 Vote      
6. The final insult came the next morning when we attempted to avoid any further human contact by using the in-room checkout system; the system was offline, which we mentioned to the overly punctilious check-out individual who stupidly advised that ever happened we were welcome to check-out at the front desk - well, duh.
"Staff need manners and training. " Read full review on TripAdvisor   8/24/2009 Vote      
   
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