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OpinionWell
Rank
10th
Out of 269

Renaissance Charlotte

Average Price: $168  
 
Hotel Class:
5501 Carnegie Boulevard
Charlotte, 28209 View map  
3-Star Hotel Rank: 4 of 67
Average review rating: 4
OpinionWell Value Index: 5
Traveler reviews analyzed: Expedia (35) , MyTravelGuide (397) , Travelocity (3) , TripAdvisor (119) , YahooTravel (11)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 6 comments. 
100% wrote positive comments about towel
The following words were used in comments with Towel:
clean (2)   extra (2)   plenty (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. The restaurant food was very good, the gym is packed full of new equipment and the pool was clean and comfortable with plenty of clean towels around.
"Very pleasant stay " Read full review on TripAdvisor   1/3/2012 Vote      
2. There were plenty of fluffy towels and lots of toiletries and they gladly gave us toothpaste when we realized we had forgotten ours.
"Very nice hotel " Read full review on TripAdvisor   2/10/2008 Vote      
3. Hairs on floor, towels and in bathtub in bathroom, dust on surfaces in room, I feel management should raise standard with their housekeepers and have a QC process because this place would be perfect once this is addressed.
"Nice Modern Comfortable Chic " Read full review on TripAdvisor   1/19/2012 Vote      
4. My Rewards account preferences are set up to automatically request extra feather pillows and towels for my room but neither of these requests were granted.
"Not impressed with the customer service. " Read full review on TripAdvisor   9/6/2011 Vote      
5. We found the hotel to be very welcoming with a responsive staff - we got upgraded to a larger room at our original rate when we asked and when we called for something (making the sofabed for our child, bringing extra towels/toiletries) they were quick to answer.
"Excellent Customer Service and Great Atmosphere " Read full review on TripAdvisor   7/6/2011 Vote      
6. also internet access, etc. Very nice bath with premium towels.
"This is a first rate hotel. " Read full review on TripAdvisor   6/24/2009 Vote      
   
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