Renaissance Charlotte, Charlotte, Service

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Rank

10th

Out of 269

Renaissance Charlotte	Average Price: $168 Check Rates

Hotel Class:

5501 Carnegie Boulevard

Charlotte, 28209 View map

3-Star Hotel Rank: 4 of 67
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (397) , Travelocity (3) , TripAdvisor (119) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (7) bar (20) bath (5) bathroom (17) bed (37) bill (6) breakfast (45) charge (6) check in (27) check out (4) check-out (4) complimentary (5) cost (4) deal (6) decor (12) dinner (10) downtown (13) fee (6) fitness center (5) fitness room (5) food (26) front desk (25) gym (16) hotel (254) housekeeping (5) lobby (20) location (72) manager (7) money (9) parking (15) pillow (11) pool (34) price (17) rate (13) recommend (17) restaurant (69) room (210) room service (16) sauna (5) service (50) sheets (6) staff (89) street (23) suite (9) towel (6) valet (5) valet parking (5) value (10) walk (14) wireless (4)

Service

Appears in 49 comments.

65% wrote positive comments about service

The following words were used in comments with Service:
better (5) customer (5) desk (4) dining (3) excellent (7) exceptional (3) food (3) good (4) great (8) hotel (13) night (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Excellent service.

"Enjoyable Stay " Read full review on TripAdvisor 4/9/2012 Vote

2. The overall service was great and the price for the room couldn't be beat.

"Pretty nice hotel " Read full review on TripAdvisor 11/9/2011 Vote

3. The restaurant is decent but extremely overpriced and good luck finding someone in the evening to even seat you; after a few frustrating evenings I found it easier to walk or drive to a nearby restaurant for faster and better service, better portions and prices that didn't make you feel like you slit your wrist open to pay the bill for measly food.

"Decent but no wow " Read full review on TripAdvisor 10/12/2011 Vote

4. I had previously stayed here on business (the room and the service was great then but the hotel was under renovation at the time).

"Great hotel with excellent service " Read full review on TripAdvisor 9/12/2011 Vote

5. Service is outstanding.

"Great Location, Terrific Service, Outstanding Value " Read full review on TripAdvisor 8/4/2011 Vote

6. The location is great, service is great and now that all the rooms have been renovated, they are wonderful.

"Love it! " Read full review on TripAdvisor 8/2/2011 Vote

7. The service was excellent, the concierge lounge was well serviced.

"Had a great stay; would stay there again. " Read full review on TripAdvisor 7/29/2011 Vote

8. - The valet service was extremely courteous and efficient.

"Mixed Review " Read full review on TripAdvisor 3/8/2010 Vote

9. If it wasn't for the poor breakfast and in-room dining service, I probably would have rated my experience as Very Good.

"Mixed Review " Read full review on TripAdvisor 3/8/2010 Vote

10. Excellent staff, friendly service, clean and comfortable room, surprisingly good restaurant.

"Excellent Hotel and Staff " Read full review on TripAdvisor 2/16/2010 Vote