Renaissance Charlotte, Charlotte, Front Desk

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Rank

10th

Out of 269

Renaissance Charlotte	Average Price: $168 Check Rates

Hotel Class:

5501 Carnegie Boulevard

Charlotte, 28209 View map

3-Star Hotel Rank: 4 of 67
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (397) , Travelocity (3) , TripAdvisor (119) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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Front desk

Appears in 25 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) great (2) helpful (4) hotel (4) liked (2) loud (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was so helpful, laughing and chatting.

"Great staff and location " Read full review on TripAdvisor 3/10/2012 Vote

2. Overall great place, didn't use hotel staff too much but front desk clerks were pretty nice from the few conversations we had.

"Great Place " Read full review on TripAdvisor 2/14/2011 Vote

3. The front desk people were very helpful.

"Very Helpful front desk " Read full review on TripAdvisor 1/14/2010 Vote

4. The staff is always friendly, from the front desk to the housekeepers.

"Never disappointed in over a dozen stays " Read full review on TripAdvisor 12/29/2009 Vote

5. Bell boy took bags to room and front desk were great.

"We most definitely will stay again! " Read full review on YahooTravel 2/17/2009 Vote

6. As for this hotel, The lobby area and front desk was nice.

"Liked the SouthPark Renaissance " Read full review on TripAdvisor 12/9/2007 Vote

7. No waiting, and we were offered free champagne at the front desk.

"Not the typical Renaissance experience " Read full review on TripAdvisor 7/2/2007 Vote

8. The front desk said they had been busy.

"Not Renaissance quality " Read full review on TripAdvisor 3/25/2012 Vote

9. We asked the front desk to send some up, but four hours later went to get it ourselves as it had not been delivered.

"Not Renaissance quality " Read full review on TripAdvisor 3/25/2012 Vote

10. When I realized upon checkin that I needed more pillows, I called the front desk and was told that they were all out.

"Not impressed with the customer service. " Read full review on TripAdvisor 9/6/2011 Vote