Renaissance Charlotte, Charlotte, Front Desk

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Rank

10th

Out of 269

Renaissance Charlotte	Average Price: $168 Check Rates

Hotel Class:

5501 Carnegie Boulevard

Charlotte, 28209 View map

3-Star Hotel Rank: 4 of 67
Average review rating: 4

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (35) , MyTravelGuide (397) , Travelocity (3) , TripAdvisor (119) , YahooTravel (11)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) bar (20) bath (5) bathroom (17) bed (37) bill (6) breakfast (45) charge (6) check in (27) check out (4) check-out (4) complimentary (5) cost (4) deal (6) decor (12) dinner (10) downtown (13) fee (6) fitness center (5) fitness room (5) food (26) front desk (25) gym (16) hotel (254) housekeeping (5) lobby (20) location (72) manager (7) money (9) parking (15) pillow (11) pool (34) price (17) rate (13) recommend (17) restaurant (69) room (210) room service (16) sauna (5) service (50) sheets (6) staff (89) street (23) suite (9) towel (6) valet (5) valet parking (5) value (10) walk (14) wireless (4)

Front desk

Appears in 25 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (2) great (2) helpful (4) hotel (4) liked (2) loud (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff was so helpful, laughing and chatting.

"Great staff and location " Read full review on TripAdvisor 3/10/2012 Vote

2. Overall great place, didn't use hotel staff too much but front desk clerks were pretty nice from the few conversations we had.

"Great Place " Read full review on TripAdvisor 2/14/2011 Vote

3. The front desk people were very helpful.

"Very Helpful front desk " Read full review on TripAdvisor 1/14/2010 Vote

4. The staff is always friendly, from the front desk to the housekeepers.

"Never disappointed in over a dozen stays " Read full review on TripAdvisor 12/29/2009 Vote

5. Bell boy took bags to room and front desk were great.

"We most definitely will stay again! " Read full review on YahooTravel 2/17/2009 Vote

6. As for this hotel, The lobby area and front desk was nice.

"Liked the SouthPark Renaissance " Read full review on TripAdvisor 12/9/2007 Vote

7. No waiting, and we were offered free champagne at the front desk.

"Not the typical Renaissance experience " Read full review on TripAdvisor 7/2/2007 Vote

8. We asked the front desk to send some up, but four hours later went to get it ourselves as it had not been delivered.

"Not Renaissance quality " Read full review on TripAdvisor 3/25/2012 Vote

9. The front desk said they had been busy.

"Not Renaissance quality " Read full review on TripAdvisor 3/25/2012 Vote

10. When I realized upon checkin that I needed more pillows, I called the front desk and was told that they were all out.

"Not impressed with the customer service. " Read full review on TripAdvisor 9/6/2011 Vote