Embassy Suites Charlotte, Charlotte, Staff

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Rank

20th

Out of 269

Embassy Suites Charlotte	Average Price: $130 Check Rates

Hotel Class:

4800 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 12 of 67
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (6) bar (18) bath (5) bathroom (25) bed (36) breakfast (146) charge (11) check in (23) complimentary (8) cost (11) deal (3) decor (4) dinner (9) discount (4) downtown (11) fitness center (5) food (35) front desk (34) gym (7) highway (4) hot tub (5) hotel (276) housekeeping (16) lobby (20) location (30) maid (7) manager (24) money (6) parking (20) pillow (7) pool (37) price (23) rate (12) recommend (26) restaurant (28) room (248) service (44) sheets (6) shower (15) shuttle (18) staff (89) street (7) suite (123) towel (14) tub (4) value (12) view (4) walk (4) wet bar (4) wireless (6)

Staff

Appears in 89 comments.

90% wrote positive comments about staff

The following words were used in comments with Staff:
best (5) breakfast (16) buffet (3) clean (12) comfortable (3) courteous (6) desk (12) excellent (4) friendly (31) great (5) happy (4) helpful (21) hotel (21) most (3) need (7) nice (7) pleasant (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The check-in was quick and painless with friendly staff.

"Everything went great. " Read full review on TripAdvisor 5/3/2012 Vote

2. We had some family come into town and had them stay at the Embassy near the airport in charlotte and we are glad we choose this establishment for them!the rooms were clean and the staff was excellent.

"family in town for a visit... " Read full review on TripAdvisor 4/10/2012 Vote

3. The breakfast grill staff was great.

"An "Average" Embassy Suites - which is still a very good hotel. " Read full review on TripAdvisor 3/31/2012 Vote

4. Culturally, the USA properties' staff need to be more outgoing and welcoming.

"An "Average" Embassy Suites - which is still a very good hotel. " Read full review on TripAdvisor 3/31/2012 Vote

5. The staff in general needs to smile more and be more open and friendly to guests.

"An "Average" Embassy Suites - which is still a very good hotel. " Read full review on TripAdvisor 3/31/2012 Vote

6. Overall the staff was very friendly and responsive to my needs.

"What you expect in an Embassy Suite " Read full review on TripAdvisor 3/15/2012 Vote

7. The staff is friendly and attentive.

"Great place for workshops " Read full review on TripAdvisor 3/15/2012 Vote

8. The staff here were exceptional - especially the 3 ladies making the hot breakfast - very kind and pleasant, something that is often lacking at other hotels.

"Fantastic service and amazing free breakfast " Read full review on TripAdvisor 3/13/2012 Vote

9. The staff was also friendly and hlepful.

"Excellent stay at the Embassy Suites! " Read full review on TripAdvisor 2/21/2012 Vote

10. Kudos to the front desk staff - the best part of the trip.

"Hotel good, desk staff great " Read full review on TripAdvisor 12/20/2011 Vote