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Embassy Suites Charlotte
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OpinionWell
Rank
20th
Out of 269
Embassy Suites Charlotte
Average Price: $130
Check Rates
Hotel Class:
4800 South Tryon Street
Charlotte, 28217
View map
3-Star Hotel Rank:
12 of 67
Average review rating:
3.92
OpinionWell Value Index:
6
Traveler reviews analyzed:
YahooTravel
(
7
)
,
MyTravelGuide
(
9
)
,
Travelocity
(
13
)
,
Expedia
(
38
)
,
TripAdvisor
(
146
)
SAFE TO BOOK ?
(2/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(6)
bar
(18)
bath
(5)
bathroom
(25)
bed
(36)
breakfast
(146)
charge
(11)
check in
(23)
complimentary
(8)
cost
(11)
deal
(3)
decor
(4)
dinner
(9)
discount
(4)
downtown
(11)
fitness center
(5)
food
(35)
front desk
(34)
gym
(7)
highway
(4)
hot tub
(5)
hotel
(276)
housekeeping
(16)
lobby
(20)
location
(30)
maid
(7)
manager
(24)
money
(6)
parking
(20)
pillow
(7)
pool
(37)
price
(23)
rate
(12)
recommend
(26)
restaurant
(28)
room
(248)
service
(44)
sheets
(6)
shower
(15)
shuttle
(18)
staff
(89)
street
(7)
suite
(123)
towel
(14)
tub
(4)
value
(12)
view
(4)
walk
(4)
wet bar
(4)
wireless
(6)
See more
Service
Appears in 44 comments.
96% wrote positive comments about
service
The following words were used in comments with
Service:
best
(3)
breakfast
(4)
charged
(3)
customer
(9)
desk
(4)
exceptional
(4)
food
(3)
friendly
(3)
good
(9)
great
(9)
guest
(3)
hotel
(6)
internet
(3)
management
(3)
need
(3)
night
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
This is by far the best of what is available both in terms of
service
and in terms of the quality of the property.
"Solid value in a good location "
Read full review
on
TripAdvisor
4/25/2012
Vote
2.
A wonderful place with great rooms,
service
, and able to get anywhere in town quick.
"The best place to stay in area with everything you need. "
Read full review
on
TripAdvisor
4/13/2012
Vote
3.
Thank you Embassy Suites for your exceptional customer
service
.
"Fantastic service and amazing free breakfast "
Read full review
on
TripAdvisor
3/13/2012
Vote
4.
The food was tasty and the
service
was pretty good.
"Good option near the airport "
Read full review
on
TripAdvisor
1/13/2012
Vote
5.
Understand - it is not near our families nor convenient to our needs but the
service
here is EXCEPTIONAL.
"WOW - This Trip Exceeded Our Expectations! "
Read full review
on
TripAdvisor
12/30/2011
Vote
6.
Staff were extremely friendly and customer
service
focused.
"Great place to stay when on a business trip "
Read full review
on
TripAdvisor
11/28/2011
Vote
7.
Customer
Service
is wonderful in every area of the hotel.
"Terrific place to stay! "
Read full review
on
TripAdvisor
8/12/2011
Vote
8.
Shuttle
service
was great.
"Good Experience "
Read full review
on
TripAdvisor
7/24/2011
Vote
9.
Our room was great and we had great
service
from everyone.
"Good Experience "
Read full review
on
TripAdvisor
7/24/2011
Vote
10.
Evidently she missed the friendly customer
service
class of her training.
"STAY AWAY!! "
Read full review
on
TripAdvisor
7/5/2011
Vote
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