Embassy Suites Charlotte, Charlotte, Housekeeping

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OpinionWell
Rank

20th

Out of 269

Embassy Suites Charlotte	Average Price: $130 Check Rates

Hotel Class:

4800 South Tryon Street

Charlotte, 28217 View map

3-Star Hotel Rank: 12 of 67
Average review rating: 3.92

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (9) , Travelocity (13) , TripAdvisor (146) , YahooTravel (7)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (6) bar (18) bath (5) bathroom (25) bed (36) breakfast (146) charge (11) check in (23) complimentary (8) cost (11) deal (3) decor (4) dinner (9) discount (4) downtown (11) fitness center (5) food (35) front desk (34) gym (7) highway (4) hot tub (5) hotel (276) housekeeping (16) lobby (20) location (30) maid (7) manager (24) money (6) parking (20) pillow (7) pool (37) price (23) rate (12) recommend (26) restaurant (28) room (248) service (44) sheets (6) shower (15) shuttle (18) staff (89) street (7) suite (123) towel (14) tub (4) value (12) view (4) walk (4) wet bar (4) wireless (6)

Housekeeping

Appears in 16 comments.

66% wrote positive comments about housekeeping

The following words were used in comments with Housekeeping:
best (2) blanket (2) breakfast (2) desk (2) great (2) hotel (3) need (3) nice (2) pillow (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Carter (housekeeping supervisor) to get this corrected, to her credit, she did so immediately.

"Appears to be going downhill " Read full review on TripAdvisor 5/15/2012 Vote

2. Hotel was nice but housekeeping on the other hand needs better guidance.

"Could've been better " Read full review on YahooTravel 8/19/2009 Vote

3. The front desk and housekeeping staff were very pleasant and helpful.

"Perfect for a family visit " Read full review on Expedia 8/22/2007 Vote

4. The only other room-related complaint I have is that housekeeping does not provide plastic cups for use in the bathroom, just nice-looking GLASS old-fashioned style cocktail glasses.

"I May Be The Motel Type " Read full review on TripAdvisor 9/14/2011 Vote

5. The best part of this hotel was the staff at the Omaha Steakhouse and our housekeeping staff.

"Mediocre hotel.... good service but hotel needs updating " Read full review on TripAdvisor 8/14/2011 Vote

6. Housekeeping immediately brought another but it leaked also.

"Great hotel! " Read full review on TripAdvisor 7/28/2011 Vote

7. I was told they would send housekeeping right up.

"Great staff, but lack of cleanliness " Read full review on TripAdvisor 7/4/2011 Vote

8. Housekeeping left extra blankets and pillows when they saw quantity of people in room without us asking.

"Gotta Love Embassy " Read full review on TripAdvisor 12/16/2010 Vote

9. But if you're extremely discriminatory about those small details that housekeeping overlooked, I would be cautious.

"Hot breakfast/happy hour/friendly staff made for a great stay " Read full review on TripAdvisor 10/21/2010 Vote

10. The toothpaste and soap residue are picky details but important ones to me when I consider how thorough the housekeeping is.

"Hot breakfast/happy hour/friendly staff made for a great stay " Read full review on TripAdvisor 10/21/2010 Vote