Courtyard Chapel Hill, Chapel Hill, Service

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OpinionWell
Rank

7th

Out of 26

Courtyard Chapel Hill	Average Price: $163 Check Rates

Hotel Class:

100 Marriott Way

Chapel Hill, 27517 View map

3-Star Hotel Rank: 3 of 6
Average review rating: 4.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (22) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (17) bath (3) bathroom (8) bed (17) bill (7) breakfast (39) charge (2) check in (13) check out (3) complimentary (3) cost (4) deal (4) decor (2) dinner (5) downtown (4) exercise room (3) fitness center (2) food (18) front desk (22) gym (4) highway (2) hot tub (7) hotel (138) housekeeping (3) lobby (31) location (40) manager (7) money (2) parking (6) pillow (3) pool (14) price (13) rate (6) recommend (14) restaurant (21) room (143) room service (4) service (37) shower (4) shuttle (6) staff (68) street (11) suite (3) towel (2) value (6) walk (6) whirlpool (2) wireless (4) workout room (2)

Service

Appears in 37 comments.

90% wrote positive comments about service

The following words were used in comments with Service:
clean (2) customer (9) employee (3) expectation (3) food (3) good (4) hotel (10) internet (4) lobby (4) new (2) nice (5) outstanding (5) personable (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My room was extremely clean, and the internet service was fast for a hotel of this size that must have MANY people using the internet connection at the same time.

"A "Cut Above" the Typical Courtyard Hotel " Read full review on TripAdvisor 5/11/2012 Vote

2. If they can pull the breakfast service together it will be nice, but for now it is something to skip.

"Great place to stay. Skip the breakfast. " Read full review on TripAdvisor 4/28/2012 Vote

3. I had breakfast at the Bistro and it was busy and the food and service was good.

"A very nice Courtyard! " Read full review on TripAdvisor 3/29/2012 Vote

4. Full service lobby a nice touch.

"Everything is here " Read full review on TripAdvisor 3/27/2012 Vote

5. Rooms are clean and the service is perfect.

"Everything is here " Read full review on TripAdvisor 3/27/2012 Vote

6. We found this hotel to have excellent service and amenities.

"Excellent hotel option for our long weekend " Read full review on TripAdvisor 2/20/2012 Vote

7. Employee Cynthia Knight provided my wife, myself and couple traveling with us outstanding customer service and was very attentive to our needs.

"Oustanding Customer Service By Front Desk Attendant Cynthia Knight " Read full review on TripAdvisor 2/2/2012 Vote

8. He service is much better than the front office supervisor.

"Keith Myers- great customer service " Read full review on TripAdvisor 12/11/2011 Vote

9. Keith myers has provided the best customer service that i have recieved from the marriott thus far.

"Keith Myers- great customer service " Read full review on TripAdvisor 12/11/2011 Vote

10. The service was amazing, the food was great, and the place itself was very nice.

"Great service! " Read full review on TripAdvisor 10/6/2011 Vote