Courtyard Chapel Hill, Chapel Hill, Front Desk

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Home » United States » North Carolina » Chapel Hill Destinations » Chapel Hill Hotels » Courtyard Chapel Hill

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Rank

7th

Out of 26

Courtyard Chapel Hill	Average Price: $163 Check Rates

Hotel Class:

100 Marriott Way

Chapel Hill, 27517 View map

3-Star Hotel Rank: 3 of 6
Average review rating: 4.46

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (22) , TripAdvisor (101) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (2) bar (17) bath (3) bathroom (8) bed (17) bill (7) breakfast (39) charge (2) check in (13) check out (3) complimentary (3) cost (4) deal (4) decor (2) dinner (5) downtown (4) exercise room (3) fitness center (2) food (18) front desk (22) gym (4) highway (2) hot tub (7) hotel (138) housekeeping (3) lobby (31) location (40) manager (7) money (2) parking (6) pillow (3) pool (14) price (13) rate (6) recommend (14) restaurant (21) room (143) room service (4) service (37) shower (4) shuttle (6) staff (68) street (11) suite (3) towel (2) value (6) walk (6) whirlpool (2) wireless (4) workout room (2)

Front desk

Appears in 22 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (4) clerk (2) desk (23) free (3) friendly (3) helpful (6) lobby (2) need (3) nice (2) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The front desk staff were VERY friendly and welcoming.

"A "Cut Above" the Typical Courtyard Hotel " Read full review on TripAdvisor 5/11/2012 Vote

2. Margaret had my order memorized at the cafe every morning, and Ally at the front desk helped me switch rooms and contacted a locksmith for me after leaving my keys in my car.

"Excellent customer service! " Read full review on TripAdvisor 10/5/2011 Vote

3. Cynthia Knight eagerly helps with me at the front desk and can get me secure a room with little notice.

"Tom's Visits " Read full review on TripAdvisor 9/14/2011 Vote

4. The front desk behind the huge column.

"Hotel is clean, staff is nice. But only a 2.5 star motel " Read full review on TripAdvisor 1/2/2011 Vote

5. The front desk is always helpful and friendly.

"Perfect location, consistent service every time " Read full review on TripAdvisor 4/30/2010 Vote

6. We got a notice from Housekeeping saying that they would do a complete room clean if we let the front desk know by 1:00.

"Not Well-Geared for Weekend Guests " Read full review on TripAdvisor 6/24/2009 Vote

7. I called the front desk to see about getting either help or a replacement.

"Not Well-Geared for Weekend Guests " Read full review on TripAdvisor 6/24/2009 Vote

8. We had forgotten our toothpaste and they have additional packages free at the front desk (as well as other items) They also have a small 'Market' right off the front desk which sells, soda, beer, snacks and some micowaveable food items.

"Great Trip for a BasketBall Game " Read full review on TripAdvisor 1/19/2009 Vote

9. Front desk staff is very helpful and friendly but they need more help.

"The good outweighs the bad " Read full review on TripAdvisor 11/5/2008 Vote

10. Easily corrected by the front desk staff.

"The good outweighs the bad " Read full review on TripAdvisor 11/5/2008 Vote