New West Inns Boulder, Boulder, Service

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Rank

20th

Out of 41

New West Inns Boulder	Average Price: $96 Check Rates

Hotel Class:

970 28th Street

Boulder, 80303 View map

2-Star Hotel Rank: 5 of 10
Average review rating: 3.21

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , TripAdvisor (10) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

adequate (1) affordable (1) amenity (3) apartments (1) apology (2) appearance (1) appreciate (1) appropriate (1) area (3) arrival (1) attitude (1) bath (1) bathroom (3) bed (3) bill (1) breakfast (11) cable (2) charge (2) check in (2) cost (1) deal (1) decor (1) downtown (1) exterior (4) food (1) front desk (6) highway (1) hotel (28) housekeeping (1) location (14) manager (8) money (4) pillow (1) pool (6) price (16) rate (2) recommend (1) restaurant (2) room (40) service (7) sheets (3) staff (17) street (6) suite (2) towel (4) tub (2) value (1) view (2) walk (7) wireless (6)

Service

Appears in 7 comments.

The following words were used in comments with Service:
great (2) poor (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I was very impressed with the cleanliness and great customer service of the New West Inns.

"Perfect low-cost motel! " Read full review on Expedia 2/1/2009 Vote

2. Overall was an outstanding location, eminities were great, customer service was impecable.

"Excellent customer service " Read full review on Expedia 8/5/2009 Vote

3. They were complete wackos that should never be in the service industry.

"Horrible staff " Read full review on YahooTravel 7/29/2009 Vote

4. Wireless service advertised, but not to be found.

"Rough, but servicable " Read full review on Expedia 7/16/2008 Vote

5. We received very poor service from the hotel.

"would not recommend " Read full review on Expedia 8/6/2009 Vote

6. I was told that was why I had not been given any service, and asked in a very unfriendly manner just exactly what it was that I needed anyway, and besides someone had just been there to fix the lamp that didn't work (that I had reported the day before).

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

7. I complained that the service was very poor, and the mangers now (both of them) started screaming at me.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote