New West Inns Boulder, Boulder, Manager

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Rank

20th

Out of 41

New West Inns Boulder	Average Price: $96 Check Rates

Hotel Class:

970 28th Street

Boulder, 80303 View map

2-Star Hotel Rank: 5 of 10
Average review rating: 3.21

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , TripAdvisor (10) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (1) affordable (1) amenity (3) apartments (1) apology (2) appearance (1) appreciate (1) appropriate (1) area (3) arrival (1) attitude (1) bath (1) bathroom (3) bed (3) bill (1) breakfast (11) cable (2) charge (2) check in (2) cost (1) deal (1) decor (1) downtown (1) exterior (4) food (1) front desk (6) highway (1) hotel (28) housekeeping (1) location (14) manager (8) money (4) pillow (1) pool (6) price (16) rate (2) recommend (1) restaurant (2) room (40) service (7) sheets (3) staff (17) street (6) suite (2) towel (4) tub (2) value (1) view (2) walk (7) wireless (6)

Manager

Appears in 8 comments.

33% wrote positive comments about manager

The following words were used in comments with Manager:
clean (3) desk (3) management (8) return (2) terrible (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At 12:00 noon no one had cleaned the room so I called the desk to see when they would be coming and the manager, at this point appropriately friendly, said the cleaning staff worked until 3:00 and would get there by then.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

2. I accidentally left a jacket & fleece in the room after leaving town, and the manager shipped it to me promptly and with care.

"Don't let the star rating fool you, it's a fine place to stay. " Read full review on Expedia 3/19/2009 Vote

3. The worse part was how the general manager handled the situation.

"would not recommend " Read full review on Expedia 8/6/2009 Vote

4. We will never return to the hotel because of the way the manager treated the situation.

"would not recommend " Read full review on Expedia 8/6/2009 Vote

5. I mistakenly thought I booked 4 nights and upon my husband's return to his room on the 4th day, he was locked out and threatened with having his belongings thrown out of the room After he explained the situation, he still got attitude from the manager who proceeded to charge him twice the quoted price for the extra room.

"Hotel manager was nasty " Read full review on Expedia 7/30/2009 Vote

6. The manager got very huffy with me, kept blamming me for having used the do not disturb sign, and said if I brought her the dirty towels to the front desk, she would give me some clean ones.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

7. There is something terribly, terribly wrong with the managers of this motel.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

8. Although the room was nice and location good, the treatment by the front desk managers was the worst I have ever experienced in 30 years of world travel.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote