New West Inns Boulder, Boulder, Front Desk

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Rank

20th

Out of 41

New West Inns Boulder	Average Price: $96 Check Rates

Hotel Class:

970 28th Street

Boulder, 80303 View map

2-Star Hotel Rank: 5 of 10
Average review rating: 3.21

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (36) , TripAdvisor (10) , YahooTravel (4)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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adequate (1) affordable (1) amenity (3) apartments (1) apology (2) appearance (1) appreciate (1) appropriate (1) area (3) arrival (1) attitude (1) bath (1) bathroom (3) bed (3) bill (1) breakfast (11) cable (2) charge (2) check in (2) cost (1) deal (1) decor (1) downtown (1) exterior (4) food (1) front desk (6) highway (1) hotel (28) housekeeping (1) location (14) manager (8) money (4) pillow (1) pool (6) price (16) rate (2) recommend (1) restaurant (2) room (40) service (7) sheets (3) staff (17) street (6) suite (2) towel (4) tub (2) value (1) view (2) walk (7) wireless (6)

Front desk

Appears in 6 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (2) desk (6) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The manager got very huffy with me, kept blamming me for having used the do not disturb sign, and said if I brought her the dirty towels to the front desk, she would give me some clean ones.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

2. Although the room was nice and location good, the treatment by the front desk managers was the worst I have ever experienced in 30 years of world travel.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

3. I left for a few hours and returned at 4:15 to find the room had not been cleaned so I called the front desk again to tell them.

"beware...worst hotel staff and service in the world!!!! " Read full review on TripAdvisor 7/29/2009 Vote

4. The third time the front desk person left to accompany me to ensure it worked.

"Rough, but servicable " Read full review on Expedia 7/16/2008 Vote

5. The front desk was not manned at times I was told it would be.

"Not impressed " Read full review on Expedia 7/8/2008 Vote

6. When we called the front desk, the clerk said there were bed bugs, and that the previous guest had called about them.

"would not recommend " Read full review on Expedia 8/6/2009 Vote