Bulfinch Hotel Boston, Boston, Service

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Rank

56th

Out of 197

Bulfinch Hotel Boston	Average Price: $308 Check Rates

Hotel Class:

107 Merrimac Street

Boston, 02114 View map

3-Star Hotel Rank: 17 of 37
Average review rating: 4.05

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (71) , MyTravelGuide (130) , Travelocity (8) , TripAdvisor (295) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (9) bar (44) bath (8) bathroom (78) bed (118) breakfast (54) cable (10) charge (9) check in (33) check out (11) closet (21) complimentary (6) cost (14) deal (14) decor (12) dinner (13) discount (13) downtown (31) food (32) front desk (65) hotel (561) lobby (35) location (194) lunch (5) manager (15) money (13) neighborhood (6) parking (45) pillow (13) price (82) rate (25) recommend (39) restaurant (127) room (554) room service (15) service (58) sheets (10) shower (33) shuttle (5) staff (165) street (31) suite (17) to park (6) towel (15) tub (7) valet (9) value (32) view (19) walk (97) wireless (24)

Service

Appears in 58 comments.

59% wrote positive comments about service

The following words were used in comments with Service:
bad (3) breakfast (3) customer (8) excellent (6) food (6) good (12) great (3) hotel (17) location (4) need (3) poor (4) price (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. clean rooms, good service, reasonbly priced, and a great (safe) convenient, location, location, location.

"The Little Hotel that Can! " Read full review on TripAdvisor 4/5/2012 Vote

2. Dinner at their new tapas restaurant was good with excellent service by staff.

"Close to the Gardens! " Read full review on TripAdvisor 1/1/2012 Vote

3. The hotel is clean and the service was excellent.

"Good stay! " Read full review on TripAdvisor 12/30/2011 Vote

4. The service was exceptional, the conditions immaculate, and the overall atmosphere was quite welcoming.

"Beautiful hotel and Fantastic service ! " Read full review on TripAdvisor 12/21/2011 Vote

5. 'Byeee!'On a positive note, check out the new balance bike service all over town, rent the bikes and ride around the Charles River, it was the highlight of our trip.

"It's a bed. " Read full review on TripAdvisor 11/21/2011 Vote

6. I am sorry that I can not remember that lady's name but I would like to say thank you for your excellent customer service.

"Reception Staff " Read full review on TripAdvisor 10/12/2011 Vote

7. On the good side, the service was very friendly.

"This is not the hotel it thinks it is " Read full review on TripAdvisor 10/8/2011 Vote

8. But the friendly service was really the only thing that lived up to the hype.

"This is not the hotel it thinks it is " Read full review on TripAdvisor 10/8/2011 Vote

9. Staff needs a serious lesson in customer service (except for the valets with the red shirts.

"Colossal Disappointment " Read full review on TripAdvisor 10/5/2011 Vote

10. Restaurant service was excellent.

"Bulfinch hotel " Read full review on TripAdvisor 9/30/2011 Vote