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Rank
56th
Out of 197

Bulfinch Hotel Boston

Average Price: $308  
 
Hotel Class:
107 Merrimac Street
Boston, 02114 View map  
3-Star Hotel Rank: 17 of 37
Average review rating: 4.05
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (71) , MyTravelGuide (130) , TripAdvisor (295) , YahooTravel (13) , Travelocity (8)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 65 comments. 
60% wrote positive comments about front desk
The following words were used in comments with Front desk:
best (6)   desk (67)   friendly (10)   helpful (16)   hotel (9)   management (4)   menu (4)   new (3)   nice (5)   night (4)    
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1. One very positive thing, the front desk manager upgraded me to a larger room and I didn't even ask.
"Not bad, but not great... " Read full review on TripAdvisor   5/11/2012 Vote      
2. On the plus side, the front desk staff were friendly and helpful.
"Did the job but no more than that " Read full review on TripAdvisor   11/12/2011 Vote      
3. The front desk personnel are usually involved with the telephone or talking to each other, except for Brett who is the best person at the desk as far as to taking care of business in a timely manner and recognizing you as a return guest.
"Good Be Better, Easily " Read full review on TripAdvisor   11/1/2011 Vote      
4. The staff at the extremely small front desk were very helpful and polite.
"Great Staff, Shame about the rooms " Read full review on TripAdvisor   10/20/2011 Vote      
5. When I checked in, late on a Sunday night, the guy on the front desk was very helpful, and recommended some good restaurants to call for delivery that evening.
"This is not the hotel it thinks it is " Read full review on TripAdvisor   10/8/2011 Vote      
6. Front desk was helpful enough though.
"Tiny and squeezy rooms " Read full review on TripAdvisor   9/15/2011 Vote      
7. Checking in we were greeted graciously by the front desk staff and immediately felt comfortable.
"Best Boutique Hotel in Boston " Read full review on TripAdvisor   7/25/2011 Vote      
8. Every one I talked to/interacted with at the front desk was GREAT.
"Room was small " Read full review on TripAdvisor   4/25/2011 Vote      
9. My best friend, the bride to be, got yelled by the woman working at the front desk (who I'm assuming was new because she had no idea what she was doing the whole time and always had to ask for someone to step in and help), and last I checked my best friend did nothing wrong, they did.
"Service makes it or breaks it...this definitely breaks it " Read full review on TripAdvisor   9/20/2010 Vote      
10. My best friend, the bride to be, got yelled by the woman working at the front desk (who I'm assuming was new because she had no idea what she was doing the whole time and always had to ask for someone to step in and help), and last I checked my best friend did nothing wrong, they did.
"Service makes it or breaks it...this definitely breaks it " Read full review on TripAdvisor   9/20/2010 Vote      
   
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