Boston Seaport Hotel, Boston, Front Desk

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Rank

27th

Out of 197

Boston Seaport Hotel	Average Price: $265 Check Rates

Hotel Class:

One Seaport Lane

Boston, 02210 View map

4-Star Hotel Rank: 19 of 38
Average review rating: 4.11

OpinionWell Value Index: 6

Traveler reviews analyzed: TripAdvisor (343) , YahooTravel (20)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (45) bath (12) bathroom (40) bed (64) bill (14) breakfast (45) charge (21) check in (22) check out (11) complimentary (13) concierge (21) cost (29) deal (11) dinner (33) downtown (57) fee (14) fitness center (13) food (55) front desk (36) gym (20) hotel (658) housekeeping (13) lobby (40) location (119) lunch (9) money (14) parking (52) pillow (22) pool (60) price (38) rate (43) recommend (49) restaurant (99) room (447) room service (27) service (110) shower (17) shuttle (10) staff (167) street (56) suite (23) to park (9) towel (9) valet (8) value (13) view (83) walk (88) waterfront (19) wireless (34)

Front desk

Appears in 36 comments.

87% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) arrival (4) attitude (2) cares (2) clerk (2) concierge (3) desk (36) friendly (4) great (3) helpful (10) hotel (4) housekeeping (3) informative (3) lacking (2) pleasant (2) problem (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Upon our arrival front desk staff were happy we arrived and VERY friendly.

"Great Hotel for families (on weekends) " Read full review on TripAdvisor 12/14/2010 Vote

2. The front desk was very accommodating.

"Had a great experience " Read full review on TripAdvisor 11/20/2010 Vote

3. The front desk was very accommodating.

"Had a great experience " Read full review on TripAdvisor 11/20/2010 Vote

4. The hotel itself was very nice and the front desk staff was great.

"Nice hotel, but no service at the restaurant. " Read full review on TripAdvisor 10/21/2010 Vote

5. The bellhops and front desk staff were very helpful.

"Exceeded our expectations " Read full review on TripAdvisor 10/17/2010 Vote

6. Front desk is very friendly and very helpful by answering all questions.

"Great hotel in a newly constructed area " Read full review on TripAdvisor 1/9/2010 Vote

7. The front desk staff took care of our every need swiftly and with a smile.

"Exceeded expectations! " Read full review on TripAdvisor 12/1/2009 Vote

8. Front desk staff is friendly enough.

"Okay conference hotel " Read full review on TripAdvisor 10/24/2008 Vote

9. The front desk and concierge were always helpful and available.

"Great Value " Read full review on TripAdvisor 7/5/2007 Vote

10. Front desk staff wants to argue with you instead of finding a solution.

"If you are looking for minimal customer service this is the place for you. " Read full review on TripAdvisor 3/9/2011 Vote