Boston Seaport Hotel, Boston, Concierge

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Rank

27th

Out of 197

Boston Seaport Hotel	Average Price: $265 Check Rates

Hotel Class:

One Seaport Lane

Boston, 02210 View map

4-Star Hotel Rank: 19 of 38
Average review rating: 4.11

OpinionWell Value Index: 6

Traveler reviews analyzed: TripAdvisor (343) , YahooTravel (20)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (29) bar (45) bath (12) bathroom (40) bed (64) bill (14) breakfast (45) charge (21) check in (22) check out (11) complimentary (13) concierge (21) cost (29) deal (11) dinner (33) downtown (57) fee (14) fitness center (13) food (55) front desk (36) gym (20) hotel (658) housekeeping (13) lobby (40) location (119) lunch (9) money (14) parking (52) pillow (22) pool (60) price (38) rate (43) recommend (49) restaurant (99) room (447) room service (27) service (110) shower (17) shuttle (10) staff (167) street (56) suite (23) to park (9) towel (9) valet (8) value (13) view (83) walk (88) waterfront (19) wireless (34)

Concierge

Appears in 21 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) great (3) helpful (16) need (3) reservation (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Concierge was very helpful.

"GREAT stay at SEAPORT! Can't wait to go back! " Read full review on TripAdvisor 3/1/2011 Vote

2. The one time we tried to use the concierge (to ask for directions to the childrens museum), there were 3 people ahead of me, and she kept calling out for help, but nobody came.

"Exceeded our expectations " Read full review on TripAdvisor 10/17/2010 Vote

3. The concierge was very friendly and helpful in telling us where to get great pizza and where to get on the T at.

"Our Boston trip was amazing and the hotel stay was awesome! " Read full review on TripAdvisor 9/6/2010 Vote

4. The concierge was very friendly and helpful in telling us where to get great pizza and where to get on the T at.

"Our Boston trip was amazing and the hotel stay was awesome! " Read full review on TripAdvisor 9/6/2010 Vote

5. The concierge was very helpful with suggestions.

"Surprising Good Stay " Read full review on TripAdvisor 8/30/2010 Vote

6. this was by far the best customer service experience i have had in a long time - from OMRA making my reservation, to front desk woman at 3am when i arrived, to extremely helpful concierge, to wake up call service, to check out - everything was wonderful and everyone was so helpful and pleasant.

"CUSTOMER SERVICE DOES STILL EXIST! " Read full review on TripAdvisor 7/27/2010 Vote

7. The concierge - while helpful - was backed up 10 people long.

"Ridiculously high price for ridiculously bad experience " Read full review on TripAdvisor 6/18/2010 Vote

8. The parking concierge was welcoming, helpful and efficient.

"Guess we had an Off Weekend " Read full review on TripAdvisor 5/4/2010 Vote

9. The service from the concierge was very friendly and helpful.

"Great hotel with friendly staff " Read full review on TripAdvisor 5/4/2010 Vote

10. There's also a good concierge.

"Short of a Ritz Carlton or Four Seasons, as charming as you'll get " Read full review on TripAdvisor 12/28/2009 Vote