Holiday Inn Baltimore, Baltimore, Service

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OpinionWell
Rank

30th

Out of 231

Holiday Inn Baltimore	Average Price: $222 Check Rates

Hotel Class:

301 West Lombard Street

Baltimore, 21201 View map

3-Star Hotel Rank: 17 of 33
Average review rating: 3.24

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (5) , Expedia (7) , MyTravelGuide (420) , Travelocity (14) , TripAdvisor (215) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (8) bar (20) bargain (4) bathroom (32) bed (45) bill (24) breakfast (62) charge (6) check in (41) check out (12) checkout (9) cost (12) deal (12) decor (10) discount (16) downtown (13) fee (18) fitness center (11) food (33) front desk (50) gym (5) hotel (367) housekeeping (8) lobby (29) location (99) maid (5) manager (23) money (15) parking (106) pillow (16) pool (60) price (42) rate (27) recommend (28) restaurant (71) room (407) room service (11) sauna (8) service (43) shower (12) staff (130) street (38) suite (4) to park (9) towel (7) tub (6) value (8) view (21) walk (73) wireless (15)

Service

Appears in 43 comments.

76% wrote positive comments about service

The following words were used in comments with Service:
best (2) clean (3) customer (8) desk (5) excellent (2) food (4) friendly (2) good (7) great (8) guest (2) hotel (10) park (2) phone (2) rating (4) slow (5) staff (3) value (2) well (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Good service and value.

"Nice hotel, close to baseball field. " Read full review on TripAdvisor 4/13/2012 Vote

2. Service was great and the Front Desk very helpful in assiting us with dining suggestions as well as being very accommodating.

"The Holiday Inn Inner Harbor is a Homerun! " Read full review on TripAdvisor 4/9/2012 Vote

3. Their laundry rates are very reasonable and that service is great.

"The best in Inner Harbor " Read full review on TripAdvisor 10/31/2011 Vote

4. The hotel location is awesome and the service staff were extremely warm and friendly.

"Great location! " Read full review on TripAdvisor 10/25/2011 Vote

5. Clean rooms, great service, nice indoor pool, sauna.

"This Holiday Inn is convenient to Camden Yards. " Read full review on TripAdvisor 9/8/2011 Vote

6. Good customer service as well at the desk as well as everyone you encountered in the hallways, a chill place to crash, would dip in again.

"Just Chilling at the Holidayy Innn!!!!!! " Read full review on TripAdvisor 12/4/2010 Vote

7. Service is adequate but nothing to write home about.

"Good location, adequate but not stellar " Read full review on TripAdvisor 9/2/2010 Vote

8. We had a conference rate and for that price it was an excellent deal but for the usual rates, I think I'd expect better service.

"Good location, adequate but not stellar " Read full review on TripAdvisor 9/2/2010 Vote

9. The service was excellent.

"Great service! " Read full review on TripAdvisor 9/12/2009 Vote

10. It was seriously some of the best service I have ever had at a hotel.

"Great service! " Read full review on TripAdvisor 9/12/2009 Vote