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Rank
30th
Out of 231

Holiday Inn Baltimore

Average Price: $222  
 
Hotel Class:
301 West Lombard Street
Baltimore, 21201 View map  
3-Star Hotel Rank: 17 of 33
Average review rating: 3.24
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (5) , Expedia (7) , MyTravelGuide (420) , Travelocity (14) , TripAdvisor (215) , YahooTravel (15)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 23 comments. 
66% wrote positive comments about manager
The following words were used in comments with Manager:
clean (3)   complain (3)   customer (2)   desk (3)   extremely (2)   fee (2)   garage (2)   hotel (10)   management (23)   problem (3)   reception (2)   registration (2)    
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1. The evening manager is fantastic and compassionate.
"Great location and wonderful employees! " Read full review on TripAdvisor   9/1/2011 Vote      
2. The lovely barman on the Managers reception room was great too.
"It was a nice experience...but a business hotel " Read full review on TripAdvisor   5/31/2011 Vote      
3. I fought with the manager on duty who was very unprofessional, and talked down to me like I knew nothing.
"The MOST AWFUL Experience Ever!!! January 2010 " Read full review on Travelocity   1/1/2010 Vote      
4. After a call, the response by Oleg(manager) and a mechanic was very quick, but they determined all was working well and suggested that we keep it on the highest setting.
"Great Location-but wear socks in the room. " Read full review on TripAdvisor   7/9/2009 Vote      
5. Daniel, the manager, was very helpful.
"Looking for a convenient location & not too picky? " Read full review on TripAdvisor   4/14/2008 Vote      
6. EVERYONE from the front desk (cleaning staff, restaurant staff0 to the Manager was couretous, professional, smiling, welcoming and accommodating.
"Loved the Holiday Inn Baltimore -- Inner Harbor " Read full review on TripAdvisor   4/9/2008 Vote      
7. I have been to the Holiday Inn many times over many months and years on business in downtown Baltimore and in all the experiences with the managers and staff, I have always been treated like family.
"Consistent quality and service " Read full review on TripAdvisor   3/19/2012 Vote      
8. Was pleasantly surprised to get an invite to managers reception (don't get that in the UK as HI Priority member).
"It was a nice experience...but a business hotel " Read full review on TripAdvisor   5/31/2011 Vote      
9. The only negative thing about this stay was how old and out dated the parking garage is and the fact that you have to pay to park in a hotel that you are staying at,we have an Envoy and we barely made the height once in the garage and the absolute downer with the trip was the customer service we got from a customer service rep then 2 managers when we called 800 holiday.
"Hotel Staff was great " Read full review on TripAdvisor   4/20/2011 Vote      
10. (manager could hear everything going on) Extremely innopropriate the staff and what seemed to be a small party was extremely loud talking about very low and dirty content and the staff was laughing with them.
"The MOST AWFUL Experience Ever!!! January 2010 " Read full review on Travelocity   1/1/2010 Vote      
   
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