Baltimore Harbor, Baltimore, Front Desk

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Rank

33rd

Out of 231

Baltimore Harbor	Average Price: $195 Check Rates

Hotel Class:

131 East Redwood Street

Baltimore, 21202 View map

3-Star Hotel Rank: 19 of 33
Average review rating: 4

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (5) , MyTravelGuide (5) , Travelocity (5) , TripAdvisor (151) , YahooTravel (7)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (8) bar (10) bath (3) bathroom (33) bed (25) breakfast (91) charge (11) check in (14) check out (7) checkout (3) complimentary (10) cost (6) decor (3) dinner (5) downtown (12) fee (4) fitness center (6) fitness room (4) food (16) front desk (22) gym (3) hotel (232) housekeeping (6) lobby (33) location (87) manager (8) money (6) parking (43) pool (31) price (22) rate (5) recommend (21) restaurant (14) room (205) service (26) shower (11) shuttle (7) staff (94) street (17) suite (13) towel (6) tub (3) valet (33) valet parking (24) value (13) view (9) walk (35) waterfront (2) wet bar (5) wireless (4)

Front desk

Appears in 22 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
cares (3) desk (22) extremely (2) friendly (4) helpful (3) large (2) lobby (2) need (2) night (2) pleasant (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. From the moment we arrived to doormen that actually assisted with our luggage, to the front desk staff who were extremely pleasant and helpful.

"Amazing value for money! " Read full review on TripAdvisor 1/13/2011 Vote

2. Kelly at the front desk was extremely friendly and professional, and made sure we were taken care of.

"Outstanding guest service " Read full review on TripAdvisor 12/27/2010 Vote

3. Everyone was friendly and helpful, from the front desk to the more than adequate breakfast buffet, to the incredibly kind valet.

"Such a great staff.. " Read full review on TripAdvisor 1/9/2010 Vote

4. Further calls to the front desk were unanswered and either 'Sarah's' friend either fell asleep or found somewhere else to go some time later.

"New Years Eve Gone Awry! " Read full review on TripAdvisor 1/5/2010 Vote

5. The entire staff from the front desk to the parking attendants were friendly and helpful.

"Great service, great location " Read full review on TripAdvisor 7/5/2007 Vote

6. I finally called down to the the front desk and it took them 20 minutes to send someone up to disperse the women.

"A very disappointing stay! " Read full review on TripAdvisor 5/16/2012 Vote

7. We were especially impressed by the way we were greeted at the front desk by Dondrea, even calling our room after we checked in to make sure everything was good.

"Pleasantly surprised! " Read full review on TripAdvisor 4/23/2012 Vote

8. The front desk surprised me with an unexpected room upgrade (given that I was staying just one night).

"Huh? This is a Hampton Inn? " Read full review on TripAdvisor 2/20/2012 Vote

9. I had to call the front desk from my cell phone.

"Location saves it " Read full review on TripAdvisor 1/15/2012 Vote

10. front desk and valet staff could not be faulted.

"Quiet, well priced, good service " Read full review on TripAdvisor 6/18/2011 Vote