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OpinionWell
Rank
97th
Out of 481

Greek Isles Hotel & Casino

Average Price: $78  
 
Hotel Class:
305 Convention Center Drive
Las Vegas, 89109 View map  
2-Star Hotel Rank: 16 of 99
Average review rating: 2.5
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (3) , TripAdvisor (105) , YahooTravel (8)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 11 comments. 
60% wrote positive comments about manager
The following words were used in comments with Manager:
generous (4)   management (12)   nice (3)   phone (2)   reception (2)    
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1. The reception staff were most helpful and Katie Wilson, the manager, exudes a positive spirit which is reflected in the other reception staff.
"Great Room, Great Value, Great Staff, Great for Convention Center " Read full review on TripAdvisor   5/8/2012 Vote      
2. When we arrived, the staff was all very nice (opposite of the manager on the phone) and we went up to our room which wasn't too bad; actually had a nice view of the strip.
"Ugh... Don't plan to get breakfast! " Read full review on TripAdvisor   4/5/2012 Vote      
3. Becky, the manager, at least tried to be nice but she was unable to do anything else.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
4. The general manager never apologized for the representative who told me there was availability.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
5. I spent the next HOUR on the phone with the representative then the manager and then the General Manager.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
6. She said I could talk to the general manager and put me on hold.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
7. The general manager, Steve, was a JERK.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
8. The manager told me I could buy another Groupon and they'd discount the regular room rate $49 (which would only be a $10 savings - what do they think I am.
"Terrible customer service by General Manager Steve " Read full review on TripAdvisor   2/18/2012 Vote      
9. I had to call the manager in order to get a clean bed which should have been provided at check in.
"Dirty! " Read full review on TripAdvisor   5/27/2011 Vote      
10. I mention this to John, the hotel manager, who completely understood and was very apologetic Word to the wise, if Erin is working, find somewhere else.
"Good value, clean rooms, bipolar bartender! " Read full review on TripAdvisor   3/10/2012 Vote      
   
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