Plaza Hotel Las Vegas, Las Vegas, Refund

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OpinionWell
Rank

67th

Out of 481

Plaza Hotel Las Vegas	Average Price: $56 Check Rates

Hotel Class:

1 Main Street

Las Vegas, 89101 View map

2-Star Hotel Rank: 8 of 99
Average review rating: 2.67

OpinionWell Value Index: 4

Traveler reviews analyzed: MyTravelGuide (76) , Travelocity (25) , TripAdvisor (695)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (16) bar (115) bargain (14) bath (22) bathroom (250) bathtub (16) bed (153) bill (17) breakfast (48) charge (38) check in (157) check out (40) closet (20) cost (37) deal (65) decor (19) dinner (26) downtown (230) fee (19) food (119) front desk (142) hotel (793) housekeeping (32) lobby (70) location (136) maid (16) manager (42) money (73) parking (89) pillow (47) pool (109) price (166) rate (48) recommend (62) refund (29) restaurant (88) room (1497) room service (15) service (119) sheets (36) shower (128) staff (207) street (244) suite (58) towel (44) tub (53) valet (27) value (45) view (133) walk (93)

Refund

Appears in 28 comments.

40% wrote positive comments about refund

The following words were used in comments with Refund:

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Now I have to put up a fight to get a full refund and if necessary I will be filing with the Nevada Better Business Bureau requesting my full refund.

"NO HOT WATER TO SHOWER IS NOT GOOD!!! ONE NITE WAS ENOUGH " Read full review on TripAdvisor 10/11/2011 Vote

2. I called the manager the next day to demand a full refund and find out what they planned to do to correct the problem.

"Bed Bugs " Read full review on TripAdvisor 5/2/2007 Vote

3. She even suggested I get a refund and stay elsewhere which I should have.

"DO NOT STAY HERE " Read full review on TripAdvisor 5/13/2012 Vote

4. I ended up telling her the refund the difference.

"DO NOT STAY HERE " Read full review on TripAdvisor 5/13/2012 Vote

5. I booked a room on hotwire, but got a $50 charge on my card that has not been refunded after 3 weeks and 3 voicemail messages to the accounting dept.

"Nice renovations, but waiting for credit after 3 weeks " Read full review on TripAdvisor 3/4/2012 Vote

6. They did not offer the extra payment back or let us checkout and refund our money.

"SCAM " Read full review on TripAdvisor 12/18/2011 Vote

7. Yuck, I told front desk, they only said were sorry, Please stay anywhere else Oh and you must have 50.00 upon check in for 'incendentals' refundable upon checkout.

"Plaza hotel " Read full review on TripAdvisor 12/10/2011 Vote

8. When I called the third party back about the refund, they said they had tried to contact the hotel several times and couldn't even get anyone to answer the phone.

"Much Better...but still some major issues... " Read full review on TripAdvisor 10/18/2011 Vote

9. they instructed me to go check out and then they would address a refund for that night.

"Much Better...but still some major issues... " Read full review on TripAdvisor 10/18/2011 Vote

10. I requested a full refund & was denied.

"NO HOT WATER TO SHOWER IS NOT GOOD!!! ONE NITE WAS ENOUGH " Read full review on TripAdvisor 10/11/2011 Vote