Westin Las Vegas, Las Vegas, Manager

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Rank

58th

Out of 481

Westin Las Vegas	Average Price: $151 Check Rates

Hotel Class:

160 East Flamingo Road

Las Vegas, 89109 View map

4-Star Hotel Rank: 22 of 28
Average review rating: 3.55

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (3125) , Travelocity (26) , TripAdvisor (843) , YahooTravel (42)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (46) bar (80) bath (17) bathroom (99) bed (194) bill (35) breakfast (69) charge (75) check in (135) check out (31) complimentary (34) concierge (20) cost (25) deal (57) dinner (27) fee (124) food (95) front desk (104) gym (28) hotel (1371) housekeeping (41) lobby (150) location (203) manager (48) massage (25) money (45) parking (86) pillow (23) pool (248) price (105) rate (80) recommend (71) restaurant (141) room (1102) room service (39) sauna (17) service (244) sheets (21) shower (89) spa (104) staff (285) steam (16) street (69) suite (26) towel (42) valet (39) value (28) view (74) walk (243) wireless (19)

Manager

Appears in 48 comments.

66% wrote positive comments about manager

The following words were used in comments with Manager:
bad (2) cabana (3) charged (2) complain (6) couple (2) desk (6) loud (2) management (49) need (3) rude (3) secure (5) service (3) small (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I tried talking to Ms Samantha (Manager) and was expecting a decent response from her, but got a very flat 'sorry' from her.

"Do NOT Complain " Read full review on TripAdvisor 5/18/2012 Vote

2. The casino is small but fun, staff polite and helfpul and the overall experience because of a manager who has been allowed to make decisions to make sure their customers needs are met was great.

"Bad start, good finish " Read full review on TripAdvisor 3/9/2012 Vote

3. I asked to see the manager and recommended that they consider installing security cameras in the garage, as the human 'security' on duty failed to notice the car window breaking or the subsequent removal of two bicycles, their detached front wheels, a large box and some luggage.

"Unresponsive management " Read full review on TripAdvisor 1/12/2009 Vote

4. I commented to the resturant manager how professional the staff was.

"A great treasure right off the Strip " Read full review on TripAdvisor 9/4/2008 Vote

5. In a very short weekend, I surprised the casino floor manager, (who later became my friend), with constantly winning and in need of a payout.

"Heavenly Peace in Busy Vegas! " Read full review on TripAdvisor 5/8/2008 Vote

6. I was of course dissapointed and asked to speak to a manager.

"What a shame that this is called a Westin. " Read full review on TripAdvisor 3/17/2012 Vote

7. I got the manager on the phone (sorry can't recall his name) and through several more minutes of explaining what I'd booked, paid for and expected he made every attempt to make us happy.

"Bad start, good finish " Read full review on TripAdvisor 3/9/2012 Vote

8. Our room wasn't ready till well after 5 PM and only after we got the Manager involved to expedite.

"Over Rated and Not A Great Location " Read full review on TripAdvisor 1/4/2011 Vote

9. If you get treated bad by her feel free to tell this story and yours to her manager.

"Good room witout a view, great valet, fire rude witch in cashier cage " Read full review on TripAdvisor 12/19/2010 Vote

10. While we were playing at the small casino downstairs, the manager was very touchy feely with everyone around and very inappropriate.

"Comfortable rooms, small hotel, but bad management " Read full review on TripAdvisor 1/12/2010 Vote