Westin Las Vegas, Las Vegas, Front Desk

OpinionWell's Blog

Home » United States » Nevada » Las Vegas Destinations » Las Vegas Hotels » Westin Las Vegas

OpinionWell
Rank

58th

Out of 481

Westin Las Vegas	Average Price: $151 Check Rates

Hotel Class:

160 East Flamingo Road

Las Vegas, 89109 View map

4-Star Hotel Rank: 22 of 28
Average review rating: 3.55

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (3125) , Travelocity (26) , TripAdvisor (843) , YahooTravel (42)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

amenity (46) bar (80) bath (17) bathroom (99) bed (194) bill (35) breakfast (69) charge (75) check in (135) check out (31) complimentary (34) concierge (20) cost (25) deal (57) dinner (27) fee (124) food (95) front desk (104) gym (28) hotel (1371) housekeeping (41) lobby (150) location (203) manager (48) massage (25) money (45) parking (86) pillow (23) pool (248) price (105) rate (80) recommend (71) restaurant (141) room (1102) room service (39) sauna (17) service (244) sheets (21) shower (89) spa (104) staff (285) steam (16) street (69) suite (26) towel (42) valet (39) value (28) view (74) walk (243) wireless (19)

Front desk

Appears in 104 comments.

80% wrote positive comments about front desk

The following words were used in comments with Front desk:
clean (7) desk (107) extra (5) fee (4) free (5) friendly (13) helpful (11) hotel (14) management (5) need (7) nice (6) night (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. After a couple of minutes being treated to the professional and engaging personality of Albert Ayala at the front desk I could feel myself depressurize.

"Service with a smile " Read full review on TripAdvisor 5/15/2012 Vote

2. Everyone from the front desk to housekeeping was awesome.

"Awesome Stay Cinco de Mayo/Fight Weekend! " Read full review on TripAdvisor 5/10/2012 Vote

3. amazing!special thanks to Rick at the front desk he was so kind to us.

"best trip ever " Read full review on TripAdvisor 5/7/2012 Vote

4. The front desk staff was very friendly and helpful.

"Great hotel - located just off the strip! " Read full review on TripAdvisor 4/18/2012 Vote

5. The front desk agent was really nice and explained to me that because of the time of day, they were only pre registering.

"I felt special! " Read full review on TripAdvisor 3/22/2012 Vote

6. I arrived and front desk was friendly and professional as they should be.

"The room itself was nice, but it was cold and I had to call engineering to fix heater. " Read full review on TripAdvisor 3/9/2012 Vote

7. The front desk staff was very nice and there were no issues getting my room.

"Not the best Westin, not the worst... " Read full review on TripAdvisor 1/21/2012 Vote

8. The cleaning staff was great and the front desk gave excellent service.

"This place is average " Read full review on TripAdvisor 1/19/2012 Vote

9. Front desk amazing, friendly, helpfull.

"Friendly, but could use a makeover " Read full review on TripAdvisor 10/24/2011 Vote

10. (The people at the front desk very nice they explained my room was as is because they only have 22 suites, I am looking at this small room thinking I should have taken a deal for another casino hotel at half the cost.

"Westin doesn't live up to the standard " Read full review on TripAdvisor 9/26/2011 Vote